The room is average, the shower door is full of soap scum. Bed ok.,Floor is a bit sticky

I was a bit nervous after reading the bad reviews. However, it was a great stay. Everything you need and good location. Great with a garage, the view was nice and close to habour town shopping. A thing I didn't like was that we booked for five people and paid, only to receive a txt a week before we were due to stay, saying that the apartment was only for four guests and we had to pay $25 extra/night for an extra bed. I would still recommend to stay here when on the gold coast!

Excellent area, quiet and easily accessible with public transport

Need to supply more bin bags & dishwashing liquid/dishwasher tablets if you would like guests to be able to keep the apartment clean & tidy.

Everything was good except the cleaning was a let down.

Property was spacious. Good location, walking distance to supermarket, good eateries and mall. 20 mins to theme parks. Secure parking was a bonus. Check in was easy and host communicated well. Sadly a few things let them down, bathrooms dusty and not as clean as I would have expected. Apartment was a few metres from rubbish disposal area, so when you came out of lift odour was terrible. And duvet on one of the beds was badly stained.

An amazing spacious apartment with a great view over Harbourtown with easy access to all the restaurants and supermarkets nearby. Close to the theme parks. Would definitely stay here again.

Apartment was spacious and suited our needs.

住宿流程很順利，員工態度還不錯，主動聯絡房客確定入住時間，抵達後直接辦手續入住，退房也很直接。房間有擺飾，掛畫，住得很舒服

Beds were very comfortable

The property was very comfortable very clean and appreciated the security systems in place. Also excellent position so close to Harbour Town for shopping food and facilities.

We loved staying at the hotel, it really helped us enjoy our stay so much better and it’s located close to everything you need and the attractions will definitely stay there again.

Light filled airy apartment with all the cooking, washing facilities on hand. Good view and quiet. Car space is tight but ok. Friendly staff who listen to requests.

Smooth check in and friendly reception

The staff member was really lovely and showed us to our room upon arrival. The room was spacious, clean and quiet. There were some issues with the shower where the water would go from hot to warm every 10-15 seconds. But apart from that, we were pretty pleased with the room we paid for. A great location if you’re coming for a visit, with Harbour Town right across the road for easy shopping access.

Easy check in process though limited parking prior to check in. Walking distance to Harbour Town Shops.

Loved the location. Great walk to harbour town and dublin docks. And not too long of a drive to theme parks or surfers paradise. Perfect size for large family. Down side was not enough stuff to keep maintain cleanliness for example the dishwasher wasn't working, vacuum wouldn't suck so had to sweep, wifi was pretty average and the TV kept loading when put a movie on for kids to wind down. Draws were broken in one room. And floors under table and couch were very grubby. Lots of dust amd crumbs. Parking was very tight but manageable. Otherwise is was great and we were very happy.

Clean room great spot very quiet

Cleanliness

I will not recommend Harbour Quay Apt.. Their communication is so poor. We stayed for my daughter's Volleyball tournament. Not able to take photos on our checknin and check out. We paid our bond and without telling us about the damage and after 11 days informing us they will not make a refund. It took me 11th day to follow-up as refund is 7 banking days excluding weekends. They don't even provide proofs. It is really frustrating as we hardly stay to the apartment as the whole day we're at the activity. Their very poor in communication is the expense of us and even I cannot get my money back. I am very very frustrated and very disappointed. I hope expedia will enlist them as it is really ripping off the honest customers.