1. I met a rude woman staff in the front desk. When check out , she made several mistake by wrongly calculating the cost. So when I pointed out the errors, she was very angry and returned money by rudely putting money. 2. When I ask something to the desk, they informed me wrong information and thus, I came close to mistake greatly 3. Due to the strange bathroom's shower structure, I had to clean the room's floor because the water was leaking out of door. The staff said to me I should shower carefully in this shower facility.