Clean room, but very noisy: dogs barking half a night, loud motorists beeping, you can hardly get any sleep.

Grandiosas personas muy buen hotel

Tendría muchas cosas muy buenas que decir de este lugar y su personal pero sin duda alguna en este hotel nos han tratado extremadamente excelente fueron muy generosos y buenos con nosotros. Tuvimos una emergencia de salud con mi esposo en la madrugada 3:00 am y el personal del hotel fueron muy amables y muy diligentes, Juan rápidamente nos ayudó con oxígeno y Marlen nos brindó toda la información necesaria para que mi esposo fuera atendido en el centro de salud, todos estuvieron muy pendientes de la mejoría de mi esposo. Las habitaciones son muy cómodas, limpias y confortables, Jairo el chico que nos recibió nos ofreció muy amable y nos ofreció una calefacción portátil para la habitación pues si es un poco frío en esta temporada del año. El personal es Excelente, súper amables y atentos. Proveen un desayuno continental con fruta, huevos, pan local y frutos secos, bastante bien para comenzar la mañana. Está ubicado en una área tranquila muy cerca al parque principal del pueblo y plaza de mercado. Las instalaciones muy agradables, Súper limpio y muy tranquilo el hotel. Nuestro plan era solo una noche pero los planes cambiaron por la emergencia, por recomendación médica sin pensarlo reserve 2 noches más y sin duda me quedaré de nuevo en este lugar. Mi única recomendación es proveer un número contacto de WhatsApp 24/7 en caso de alguna emergencia. 10/10 mi puntuación 🙏 muchas Gracias por todo lo que nos ayudaron amigos peruan!!

A true gem hidden in Urubamba. Very spacious rooms, newly renovated, super clean, absolutely delicious breakfast and amazing service. I highly, highly recommend it if you have to stay in Urubamba

Very nice and large rooms. Good breakfast.

Breakfast was a nice option.

This was the best hotel we stayed at during our trip to Peru. Elton was incredibly kind, helpful, and always eager to assist us in every way. The complimentary breakfast was also the best meal we had in Peru. Our room was spacious and spotless, and the hotel’s location was perfect—just a short walk from the main plaza, yet tucked away in a quiet area. I couldn’t recommend this hotel more highly!

This was such a great place in a great location. The staff were so helpful, the breakfast amazing, and everything was clean and comfortable.

Perfect. Very clean. Front desk attendant was very accommodating and kind.

Amazing staff. Very attentive. Same-day laundry service. Large, clean rooms. Would definitely stay again!

2 nights stay to visit Machupichu

Very nice rooms and clean. The hotel staff was very friendly. Breakfast was very good.

The staff at this hotel were so kind and helpful! They spoke a decent amount of English and were incredibly helpful with arranging transportation for our day trips and seeing to all of our needs. The breakfast served was also wonderful! I highly recommend this hotel for those who wish to spend some time in Urubamba.

We’ve just had two nights at the hotel, it was fabulous. Ivan went out of his way to make our stay perfect. He recommended places to visit and eat, booked tours, changed money, helped with our plans and got up to make us breakfast at 6am before we left. The room was spacious and the bed large and comfortable

This is a hidden gem in the middle of Urubamba. We didn't have high expectations when booking, but were very impressed upon staying there. The rooms were modern and clean. Perhaps a couple steps down from luxurious, but much nicer that many American 3star hotels. Breakfast was included and they are generous with offerings. STaff is eager to make your stay comfortable, and you are just steps away from all the action. What a great find! and We would happily stay here again.

Good location. Breakfast area had beautiful panoramic views. Staff very friendly and accommodating.

Welcoming staff. Nice breakfast with a view. Everything looks brand new and clean. There’s even an elevator. I would recommend it to anyone.

They double charged me using a credit card, and I am still working on getting that fixed with my bank. It's a real pain. They also called for my Taxi to Cusco and then tried to charge me double the cost of the Taxi. Be alert - this hotel is nice and in a great area, but they are not honest and transparent. Watch your wallet.

Marcia and Frida went above and beyond to make us feel welcomed. The breakfast was amazing. The rooms on the 3rd floor were clean and warm, which was the first time in our 3 week stay in Peru that we didn’t feel cold at night. Prime location…walkable to the markets, plaza, and bus terminal. Simple great.

Foi íncrível o atendimento que recebemos. Enfrentamos um período de greve geral e a equipe do Hotel Andes nos apoiou o tempo todo, fornecendo informação e nos passando tranquilidade. O hotel fica em uma rua estreita mas muito bem localizado (2 quadras do mercado municipal, 4 quadras da praça principal e muito próximo a bons restaurantes). Ficamos em um quarto amplo com camas extremamente confortáveis. otimos travesseiros, lençóis brancos e perfumados. A cortina não é black out mas impede que a luminosidade da manhã entre. A TV em muitas opções de canais. A decoração do quarto é elegante e o banheiro é moderno. Conta com toalhas grandes e brancas. Possui kit de sabonete e shampoo. O chuveiro tem agua quente com pouca pressão mas nada que impressa um bom banho. O café da manhã tem salada de frutas, suco, paes, manteiga, frios e café. Adorei a hospedagem mas quero destacar o excelente atendimento. Me deixou segura e tranquila. Muito obrigada!! Realmente gostei da hospedagem e recomendo muito que se hospedem no Hotel Andes.