We had a lovely stay and the hotel is gorgeous. We loved the old style bar and the decor in the rooms. There were, however, a few flaws which would be worth mentioning considering it is not a cheap hotel. Firstly, there was only one person on reception so we were queuing for a while to check in / out and there was no visible key drop. Secondly, throughout the hotel we noticed unfinished repairs and things that needed fixing such as toilet roll holder falling off the wall and a wall on the staircase covered in filler that hadn't been concealed. We booked separately as 3 couples and all three of our rooms was different and didn’t accurately reflect the prices we each paid, for example, our room cost the same as our friends but was significantly bigger with better views. Lastly, the breakfast service was really poor. We were in the breakfast room for an hour and we had to wait about 20 minutes for coffee and toast then the breakfast came and our friends coffee did not come until we were almost finished with the breakfast and their toast did not come until we had all finished breakfast so was not eaten. Staff never checked that we all had cutlery or crockery so we did have to ask a few times for an extra set of cutlery and a cup and saucer. The service was very slow and the food was average which is disappointing for £19.95 per person. Overall, we enjoyed our stay there and our day in Lincoln and would like to stay there again if we got a good deal price and we loved the room.

Old fashioned charm at its very best. A treat to stay here.

The whole stay was excellent

We were delighted with our choice of hotel; excellent location, delightful room with additional heater if required, coffee machine and exceptional soft furnishings. The bar was buzzing during our stay providing a very upbeat atmosphere and, in addition, there was a bar reserved for residents. Virtually everything was spot on though I felt the service at breakfast could be much improved. This was our one disappointment; the breakfast itself was excellent but someone needs to take responsibility for ensuring the buffet breakfast items are replenished on a regular basis.

Replace awful milk sachets with small flask of milk in fridge? Less plastic waste. Slightly baffling TV setup

Great location and very clean and comfortable

The staff at the White Hart have been incredibly kind and considerate in all communucation. Very positive experience. Would highly recommend.

Room was Comfortable Except there wasn't a light in the Wardrobe So it was quite Dark

Shower on/off button sticking Kitchen extractor fan adjacent to window so no need for an alarm clock after 05:55

Clean room with bath overlooking cathedral. Room a little dated, but lots of great amenities. Central and great location.

Very nice hotel in Bailgate, we will return here on our next visit to Lincoln. A special mention for Chris who located an important lost letter for my wife and sent it to us the next day. The White Hart also has a great restaurant.

Great place to stay, the room was amazing, the bathroom was wonderful. Only slight let down was breakfast as the staff took ages to came and get my order and they start clearing everything bang in 11, without even asking the 2 remaining couples in the restaurant if they have finished. Either then that was great. Had dinner at the restaurant and it was great, the food was tasty, fresh and well worth the money. I will recommend and will return.

Outdoor parking close to the hotel. Clean room, friendly and helpful staff.

Yes car parking now easy and very close

Lovely hotel. Great room, really clean. Staff were very friendly. Breakfast was delicious.

Poor service when asking for WiFi and told it wasn’t working in our room, booked a king bed and had two poorly pushed together singles. A real shame as the hotel could be so great.

Room spotless, all staff were lovely and great its dog friendly But, having to go to a seperate room for breakfast with dog and sit on your own, then have to go back to main room for juice, toast etc is a bit of a shame When everywhere else is dog friendly it just felt a bit of a dull moment We would absolutely stay again though

Lovely hotel and staff. Top facilities

Dust everywhere which aggregated my asthma, pubic hair in shower, bodily fluid on clean towel and dirty marks on headboard. So disappointing

Spot on