The staff was kind and helpful. Joan showed us our room and gave us a quick overview or our room and the property. When we requested towels and linen, the staff promptly delivered. Joan also came to our room for us to pay for our add on day from our initial reservation. Krunal was helpful in adding our additional day when I contacted him via email after I booked the original booking on Expedia.com. Thank you for a great place to stay for my wife and I to get married here in Manila.