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The welcome food (fruit, cookies, etc.) was appreciated. The room was clean, but the dishwasher was not working properly and I couldn't use it properly. The bus stop was nearby, which was convenient for commuting. The manager's service was very good.

Stayed here a few times, but disappointed to find absolutely no cutlery whatsover. Also a couple of pans but no frying pan etc. Apartment was nice and roomy and I was in the annexe building right by the town centre. Location excellent!

There are a couple of things prospective guests should know. The property is near a bar that closes very late and whose patrons like to get out into the garden and make a lot of noise after midnight. This happened all four nights we stayed and it seems that the bar shuts at 3 or 4 AM. The noise may not affect all suites, but it certainly did ours and our travelling companions. Also, the lift was broken for the 4 days we stayed and the hotel is asking maintenance staff to carry bags up, which they are clearly not happy about.

The best things about Premier Suites are the excellent location a block from the town center and the excellent accomodating staff. The elevator was out of service during our stay and the very kind desk attendant immediately offered to change our room from the top level to the 1st floor.

まあまあです

Our stay was amazing. We stayed to go to the reading festiabl and it was brilliantly located 10 min walk to the train station. And abouve a mall wirh so many shops and parking!! Will definitely be staying here again.

Good location,

Apartment was spotless and spacious, and the beds were comfortable. Kitchen facilities were good, but we didn't need to use much. There were a few bars & restaurants very close to the apartment. I did not see a supermarket (but did not venture far!) The roads around Reading town centre were a bit confusing and our sat nav wanted to avoid roads that were only for buses and black cabs but you need to drive through that zone to get to the apartments. If you are driving, please read all the info provided with the confirmation. It includes info that the hosts need to arrange a permit for you at least 24 hours in advance if you are arriving or leaving outside of certain hours. When we checked in, the host was aware of all the details I had provided and it went smoothly. The only improvement would have been if I could have received email confirmation they had made the permit arrangements etc. There is a phone number to call if you arrive and no one is at the reception desk. The check in and out was smooth. The hosts were friendly and efficient. Could not fault the apartment and facilities.

Different location - but still fantastic Ideal for town & transport link s

Superb communication prior to stay - Alena as usual was superb

Good location

Alina on reception is amazing - communication is always great

Excellent throughout - from start to finish - Alina is a superstar

The property is on the perfect location, right on the heart of the city centre and the train station. But there were loud noises, music and people shouting from 11pm to 4am both days we were staying there. The windows are not sealed very well that it made it impossible to sleep.

Alina is fantastic at making sure we have everything we need before and during our stay - the communication is superb. The location is ideal for transport and town

Excellent location - great communication. Good spacious apartments

Simple clean apartment. Easy entry and good comms. Central courtyard very echoey and quite noisy when other guests are talking or moving around, otherwise pretty good and a decent central location.

It is second time I stay here - location is perfect ! And service is amazing

Great location for work and town. Well equipped apartment. Great communication from the team