Family of 4 stay in the 2 queen beds with hinoki spa. room has fresh scent and it was cleaned everyday. Friendly staff speaks well English, americano/ fruit juice/ snacks/ tea/ are complimentary. The room has heated floor, air filter, samsung tv/ air conditioning. All of them are in new condition. Dental kids, women kids and shave kids are provided. Premium shampoo and conditioner from Kiels brand. I highly recommend this hotel and i will 100% stay here again