Pequeno almoço muito fraco e serviço muito a desejar Quarto muito limpo

El desayuno tenía mucha variedad. No había donde aparcar. El parking del hotel estaba reservado para la gente del restaurante y yo como clienta del hotel tenía que buscar un apartamento fuera del hotel.

Personeel zeer vriendelijk. Snel kunnen inchecken. In de vroege ochtend wel verkeer wat hoe hoorbaar was. Verder al met al een prettig verblijf. Voor herhaling vatbaar.

Ok

Had Ramadan Iftar. It was pricy, but good.

Prima.

O hotel é muito bom, tem uma equipe muito agradável.

Propre et bonne etat

What a fantastic hotel and superb value. Mohammed at reception was extremely amenable and the staff were great. I booked the hotel on arriving in Tangier and I certainly was not disappointed. The only thing that surprised me was how good it was bearing in mind the price, I expected good, but not brilliant and I’d stay again whenever I’m in Tangier for sure.

Very confortable

Clean room very great interior design and helpful staff.

Hotel muito bom, café da manhã decepciona um pouco

Bonne surprise : un bon rapport qualité prix : chambre spacieuse et propreté impeccable

Swimming pool has very slippery floors, not cleaned, now lounge towels available both days and opened 20+ minutes after advertised open times today….. Room layouts are weird with wash basin in the middle, shower floors slippery too and caused me to slip up. Breakfast there is annoying, you press flat white or cappuccino and the machines give you hot chocolate….. also the toaster it terrible (it takes about 10 minutes to toast 2 slices of white bread (no exaggeration) 👎 Definitely not enough customer parking and staff need to learn more customer service for sure. I’d never go back, not worth the price at all.

.

Was veel geluiden in de nacht

Points positifs: Propreté , service de parking impeccable , grande piscine Points négatifs : 1) Chambre sans lit bb malgré l’indication de départ 2) pas d’intimité pour une famille avec bb (pas de salle de bain ) et chambre beaucoup trop petite 3) Condensation d’eau qui coule de la clime sur les tables dans la salle à manger ! Pour un hôtel 4 étoiles c’est un peu limite ! 4) Petit déjeuner très moyen pour un hôtel 4 étoiles 5) Personnel: - Mal formés , incapable de gérer la foule (sous effectif et personnel non chalant: serveurs qui discutent entre eux pendant que les clients galèrent à trouver des verres ou à trouver qqn à qui demander un café … ) - serveurs qui traînent des pieds , qui ne te regardent même pas dans les yeux ne dit même pas bonjour ! Jamais vu ça ! - Personnel à l’accueil qui ne disent pas bonjour, souvent sur leur portables !!! Sincèrement , je ne sais pas comment ils octroient les étoiles au Maroc mais cet hôtel ne mérite pas les 4 étoiles au vu de la qualité du service !! Je ne comprends pas! À marrakesh le service dans les hôtels est 3 fois mieux , peut être parce que la clientèle est plus étrangère ??? Les marocains du monde ne méritent ils pas un service à la hauteur de ce qu il paient ??? C’est désolant vraiment pour une aussi grande ville !! Même dans les pays asiatiques les plus pauvres on n’a un service impeccable et bcp moins cher ! C’est dommage !

I don't like the parking spot too small

Une belle expérience merci

Overall as a single solo female traveller it was a great place to stay. I was disappointed in their service, being a highly rated restaurant their cc machines didn’t work. So I had use cash which I was limited on. I asked for room service (food menu). I waited for almost an hour and then I had to call again to ask. I ordered and then when the food arrived i was told they don’t bill to the room ( which is fine) again had to pay cash. I stayed here for two nights, they only provide complimentary water once and will not restock water like all the other hotels do. Facilities are nice and clean..I like to workout late at night and I was told that the gym is closed and I can ask for the key in the morning. The only reason I booked this place was because it had a gym which I was unable to use due to their timing. It’s not 24/7 .