이 호텔은 중동 분쟁으로 인해 제 여행 일정에 차질이 생겼음에도 불구하고 환불이나 예약 변경을 거부했습니다. 비자를 발급받지 못해 제때 여행을 할 수 없었는데도 호텔 측은 어떠한 도움도 줄 수 없다는 입장입니다. 지금은 전례 없는 세계적인 상황이며, 전쟁으로 인한 여행 일정 차질은 개인이 통제할 수 있는 범위를 넘어선 일입니다. 이러한 호텔의 방침은 5성급 호텔에 기대하는 바와 일치하지 않는다고 생각합니다.

Everything nice, the hospitality of the staff and hotel was beautiful (room was clean and spacious, free shuttle to and from MRT station, breakfast was good).

Room very nice and clean. Facility hotel is good. Serve more water for drink. But the location quite far from MRT, and very traffic.

I arrived early and the hotel let me to check in early since there were room that's already cleaned. The room is big, the bathroom is great! I loved staying there. The staff are nice and helpful. It is only a small walk to the MRT station and a bts station and also airport link! The area surrounds it were not too crowded, which I like. It is great and safe for families with children.

Excellent staff were great, the accommodation fantastic the food superb a definite would stay again

Amazing hotel. It has fresh new interior and exterior, and great service too. The rooms are very modern and large . And the bed is very comfy we only stayed for two nights, but had planned to stay here again for next trip.