New hotel. Good.

더할나위 없이 좋습니다. 숙소는 깨끗하고 조용하고 음식은 맛있습니다. 직원분들 친절하고, 직원교육을 잘 받은한 인상입니다. 영어발음도 다들 좋으셔서 알아듣기도 너무 좋았습니다

Disappointed to hear that when booked via Expedia, I was not eligible for Hilton points Housekeeping was a bit sloppy, but otherwise a very good stay and hotel and amenities

Great Hospitality and Service just like USA

Best complementary breakfast ever! Nice looking hotel and room

ahhssj

Hotel was very nice , clean and well maintained. Airport shuttle was convenient.

Greatvplace

Kan inte klaga på något

Some of the staff at reception were inexperienced and not courteous. They asked to pay for lost room keys, which I never heard off. Checking in and out was not friendly. You feel like you’re staying in some security facility rather than a hotel..

Checking and checking out process was not very friendly. Staff is new. They were making procedures long and cumbersome. In room service was slow.

Stay was really comfortable with helpful staff

Chef Irfan was only professional and well mannered person there.

Excellent hotel and breakfast

Great hotel!

Staff was amazing especially, Simran. Breakfast was good and rooms are nice. Only missing thing is SPA and steam room.

Excellent customer service at the reception at check in and check out, both

Air quality in the hotel measured 300-400 in gym, corridors, main areas. Staff would say one thing and do another. So very unreliable Restaurant had terrible food. Room service also late by hours. Building is very nice, nice ambience. Pool was closed a lot due to private functions Laundry service was more expensive than any other hotel I have been in. Switched to Leela of ambience, same price and much better quality.

This was always my go to in Delhi. I’ve have been let down by the uncompromising nature of the staff. I have awarded my loyalty on many occasions but due to unforeseen circumstances with a change of a business meeting I had to rearrange my schedule. I was charge a penalty fee.

We stayed at Hilton Gurugram Baani City Centre for two weeks and were extremely satisfied with our experience. The hotel exceeded our expectations in every aspect: clean and comfortable rooms, friendly staff, great breakfast, and a calm, pleasant atmosphere. The service is truly exceptional. The hotel team was always ready to assist with anything we needed. We had a specific request for a freezer in the room to store gluten-free food for our child, and the hotel arranged it quickly and kindly. This made our stay much more comfortable and showed a high level of care and professionalism. Thank you to the entire team for your warm attitude and hospitality. We would be happy to return in the future and highly recommend Hilton Gurugram Baani City Centre to other travelers.