Problem checking in needs attention. No contact or keycode sent. Had to telephone and luckily the woman who answered sorted the issue. It did mean we were later checking in though. It was suggested that the problems were the fault if Hotels. Com If this is the case amd problems have arised for other guests, it be helpful to trt amd solve the problem do guests ger the messages they need to re check-in Having said this, i have stayed previously without an issue and find it good value for mo ey in a different location, close to the Baltic area and other attractions.

Room was fine. But the no staffing is definitely an issue. A 3rd party to send us the info to get into the building is definitely challenging when you are from another country since you have you call someone to get this info. That being said after the phone call took a few minutes for them to send an email with the codes. Does get a little noisy the building next store often has singing/preying around 11-1amish but some ear plugs work fine all and all good location for the price

Very clean room and well equipped. Entry via keying in a code for street entry door and then room door - no staff on site, but available via telephone/messaging. Only convenience store nearby, so it is a walk to restaurants and bars etc. Close to Anglian cathedral and walking distance to town centre.

Room and bathroom were very clean. The only difficulty was communication on how to get into the building which required a code.

It wasn’t where I thought it was. I thought it was the Docks. Just slightly out of the town centre. Liked it though. Good value and comfy bed. Bathroom was very cramped mind, especially the toilet