Firstly they tried to charge me an extra £57 for my room. Until I pointed out that we had a receipt proving i had already paid in full.
Secondly neither restaurant was open, so despite the website information, no evening meal was available.
Thirdly there was no cooked breakfast, only continental.
The room was OK, but strange rumbling and drilling noises from somewhere in the building kept me awake.
Honestly it would be better if you closed totally for refurbishments, which i assume was going on from all the bits and bobs lying on the flat roof outside my room.