We paid a lot for a suite. The room was lovely. However, on arrival, we found somebody elses clothes in the wardrobe.. In the morning, we were very disappointed with the breakfast. There was no cooked breakfast options- it was just cereals / cold meats and the pastries / muffins were very dry. We wished we had gone out for breakfast instead. The worse thing though was that after we got home, the hotel rang to say that I had left my wallet & bank cards. I was shocked to be told that they had no facility to post it back to me. I had spent nearly £200 for one night but they couldn't find 3 or 4 pound to return my wallet!! Luckily, one member of staff said that she would post it to me herself on her day off, with her own money. The hotel needs to do better.

Everything was fine, but there were a few maintenence issues that need tending to. Rain shower head went everywhere needs replacing. Limescale all round the bathtub floor No fridge or water supplied No air-conditioning, it was hot as the room is at the top of the hotel Fantastic for central lincoln

Location quiet and convenient to old Lincoln. Staff friendly. Bar and public lounge available. Large carpark costs£10 overnight. Continental breakfast could be better. Good coffee shop and restaurant opposite.

Lovely hotel, very clean, good facilities and very friendly helpful staff. Will definitely stay again. Easy parking and convenient for walk to castle and cathedral.

The go to place in Lincoln

Ideal hotel with lovely staff

Absolutely beautiful hotel, the 2 bedroom apartment was really lovely and excavate for money. Breakfast was wonderful, unfortunately it was quite noisy from outside (a Friday night) but the hotel was so nice I’d stay again regardless

Very good size bedroom with separate lounge and bathroom. Our room was opposite the pub so was very noisy until at least 1am. Ask for a room facing the other way We stayed 2 nights, housekeeping not great, toilet not cleaned !!! We understand the hotel has been taken over, it needs money to be spent on it. Its in a great position for the castle and cathedral but its very tired

Fantastic situation, close to the castle & cathedral. Parking close by & very reasonably priced.

The hotel is beautiful and decorated fantastically! All staff are extremely kind, helpful, and accommodating, which makes guests feel truly welcomed. Rooms are stunning and include a little tea-and-snack station, which I adored. The breakfast room was stunning, and the selection was fantastic: pastries, toast, bagels, cereals, fruits, snack bars, and my favourite, a yoghurt parfait. Will definitely be staying again!

Sofisticated elegant clean and very comfortable. Beautiful rooms with extra lounge rooms with second TV. Lovely showers. Breakfast was simple but fresh well presented and clean. Bars comfy and reasonable prices. Lovely outdoor area with a Stokes Tea room selling lovely food. Amazing Tapas restaurant opposite and a nice pub too. Location is perfect for cathedral and castle especially useful for university graduations. Easy walk to Steep Hill cute shops and the big shopping area. Also there is a little "secret garden" in the grounds which is beautiful and a great place to sit and relax. We loved our stay, it was our second visit and would be our first choice for future trips.

The place, location and room were lovely - however the property does not have parking facilities!! And this was why I booked it. Due to an event I couldn’t buy the required ticket and now had to argue a ticket after staying g up and waiting for the parking to activate again. The parking arrangement should be made much clearer

A little more upmarket than we would normally

Parking was easy but not free. Amazing location bang opposite to Lincoln cathedral and castle.

Parking on doorstep affordable 24 hr rate. Beds very comfortable Breakfast in a lovely daylit airy room. Lovely decor throughout building

Yes

Staff were very helpful. The room was lovely and the beds very comfortable

Great overnight stay in a Superior Suite. Tastefully Decorated. Nice ensuite bathroom with lovely large shower. Bedroom has a Comfortable bed, which was very high up if you're not that tall :) & a tv. Separate room with Leather settee & a tv. Good space for a Couple. Clean through out. Continental Breakfast was delicious & plentiful. Staff very nice & pleasant. Location Excellent with a carpark on its doorstep. Highly recommend. We would definitely return again.

The room was clean but cold - I think the heating should have been on prior to arrival. It was disappointing that the hotel did not offer a deal or free parking with the surrounding car park.

Room was beautiful, staff were lovely, breakfast was delicious and location was perfect