2.0
나쁨
1개 리뷰에서
청결

2.0

서비스

2.0

정렬 기준
가장 관련성 높은
선호 사항
기본

여행자 리뷰 Icon Crownleigh 3 With Free Wifi

페이지당 리뷰 수
20
40
상위 리뷰
NicoleW
icon-비즈니스 및 여가 가족 휴가
비즈니스 및 여가 가족 휴가
2.0
/10
301주 전에 리뷰함

Expedia Group verified review

This place is horrendous. First, they did not provide a free parking spot as listed. Then we get there and the code doesn't work to enter the door. After someone left and we were able to get in the front door is off its hinge, so we have to lift the door up to open it. I then use the bathroom and as i close the door the doorknob fell off. Multiple cabinets had broken hinges. The whole place was dirty. Dirty dishes, couch with stains, bed sheets and blankets with stains, and dirty carpets. We complained the first night with photos of the stains and they replied that there was no other apartments available but someone wpild be by to clean and fix the place up. We got back late the next day and nothing had been touched and it was too late to do much. That night the water heater went out. We called the next day to complain and they gave us instructions over the phone to fix the water heater. When we opened the closet to fix it, we dound a closet filled with dirty moldy linens. Absolutely disgusting. They said no one could come clean because everyone was busy with family. We also found mold in the washing machine. And the freezer was completely frozen over. We were both not feeling well (i have mold allergies) so we cut our stay short and got a hotel down the street. This place was an absolute nightmare. Dirty, broken, we had to pay for parking every day, and every day we had to wait for residents to come or go to be able to enter the building. Customer service was atrocious.
자세히 읽기
모든 상위 리뷰를 확인하셨습니다.
페이지당 리뷰 수
20
40

트래블로카 | 사업자등록번호: 291-86-03397 | 대표자명: 안정우 | 영업소 소재지 주소: 서울 강남구 테헤란로 431, 5층 008호 | 이메일: cs@traveloka.com | 통신판매업신고번호: 제 2024-서울중구-2034 호
Copyright © 2025 Traveloka. All rights reserved