Overall, we were a bit disappointed, but since we were exhausted from our day of travel with no sleep for over 24 hours, and we were only staying one night, it served a purpose. Check-in was simple enough, but our interactions with any staff was only to pay and be handed the key. There was no real effort to make you feel welcome. Room didn’t seem to have been cleaned since the previous guests. Yes, there was fresh bed linen and towels, but the bin hadn’t been emptied and the toilet paper roll was half used with the empty roll still sitting on the toilet tank. One bath towel had brown stains on it. It’s the little things that matter. Probably the most bizarre and annoying thing was the bright green exit sign above the door (with no obvious way to turn it off). It lit up the whole room with an eerie glow all night. On the plus side, the room was relatively quiet and bed was quite comfortable. (But remember, we WERE exhausted, so we probably would have slept well on a bed of nails. All in all, it was okay for a rest stop, but I’d think long and hard before making it your base of operations for a longer visit.

Great service and friendly

Grumpily shown to our room. Room smelled mouldy. Beds too hard.

Friendly staff. Nice pub. Room all fine - fitted my needs. Did not have breakfast.

Room clean bed so comfy staff very friendly and food excellent when we go to Stratford again this will be our choice excellent

Clean room. Hot food

Inn was very well located. I was able to walk to everything. Room was clean and cozy. Steep, narrow stairs were somewhat difficult to navigate for old person with a cane.

there was no WiFi in my room. As i was hoping to work half days this was a very big issue for me. I was told they would fix it but not alternative was offered and it was not resovled before i left. Wifi was available in the pub during pub hours which wasn't when I needed to work and the environemnt was loud, wifi was slow and not conducive to working and no options in the town were offered. Also, many of the menu items in the pub were not available.

The accommodation had everything what I needed. Town centre, but quiet street, very close to the theatre. The room is nice and clean, and again had everything for overnight stay. My window was out to the back, so very quiet. Definitely will use again.

Just perfect gor our overnighter in the centre of town.

Parking was off site; WiFi was poor; room was jaded but clean and serviceable.breakfast was a full English but there was no orange juice or toast.

Room was newly decorated and clean. Plenty of coffee and tea sachets to go with kettle. Iron and ironing board provided plus toiletries. Old building so for those with mobility issues, would recommend room 7 on ground floor. Personally, myself and my wife had difficulty with uneven staircase, especially with a case. Staff pleasant and food very good.

The room we got was directly over the bar and felt like we had people in our room singing at the tops of their lungs till very late. No mention of this when I booked. Stains on carpet.

Very noisy as working pub underneath ( should let people know this) Rude comments by drunks in pub Put us in the wrong room so had to move Not given any information ie breakfast ( we had to get breakfast out) how to get in or out when pub closed No

We were the only guests in the place. I understand why. Looked like mold in the shower. Awful smell. Big bright green exit sign INSIDE our room. Street level window with a broken lock. Straight curtain on a bow window. A fan that was so filthy it the fan intake was caked with dirt. Etc., etc., etc.

**NO PARKING* *NO PARKING** Very loud music until the pub below closed at 11pm The floor in the bathroom was extremely dirty and the whole bathroom smelled of drains, which seeped into the room. The room was still under construction with bare render on the ceiling, no lampshades. The main door did not lock properly and could be pushed open easily, very unsafe! In need of new pillows and a better detergent, the bedding was smelly. This property does not have parking

Enticingly advertises itself as “Stratford’s Best Kept Secret” offering “luxury en-suite accommodation”. The reality is terrifyingly different. To reach the rooms you must pass through a pub, running a gauntlet of drunks to reach a rear yard full of smokers, over flowing ashtrays and bins. The listing showed the yard with a fire pit and rattan furniture. None of this was present. The accommodation lobby area houses a builder’s sack full of lime plaster and abandoned furniture. The stairs and handrail to upstairs were filthy and worn. The room smelled musty. The furniture was dirty and dusty and the side of the bed stained. The shower was encrusted with black mould. The last occupant’s half used shower gel bottle was left. The disgusting view from our room included a flat roof complete with soiled linen and abandoned plastic trunking. What followed made things worse. The pub was blasting music until 12:30 am. Do consider stay here if lying in bed and hearing a downstairs sing along to “Is this the way to Amarillo” at just gone midnight is your thing. The floor of the room vibrated from the excessive noise levels. When the music stopped it was replaced with the sounds of bawling drunks hurling abusive language around, and the sound of glass bottle bins being emptied. We live too far from Stratford to have left early, so had to stay. My wife was left in tears and our daughter described it as the most frightening place she has ever stayed.

Travelled from Telford to celebrate our 25th anniversary, Went to check in, no knowledge of any booking! Being a bank holiday weekend there was no where else to stay unless we were willing to pay £350+ for one night, although Trevor tried to get us somewhere else to stay but with no avail.

This was the worst place I have ever stayed. I would have given it zero stars if I could. Scary, old, mouldy, horrid. We left without staying and found a different hotel.

La camera si trova sopra il pub in una via in pieno centro storico. Per il prezzo pagato è sicuramente un’ottima sistemazione, usciti dalla porta siete subito sulla via principale dei negozi e ristoranti e a pochi passi dalla casa di Shakespeare. Il letto è comodo , il bagno privato decente e avete la macchina del caffè/tè a vostra disposizione. Il parcheggio coperto è a un minuto dalla struttura ed ha un prezzo accettabile rispetto ai parcheggi inglesi