Very helpful front desk staff. She sorted out the issues I had with my booking exceptionally. Very generous and well prepared breakfast too. I will definitely use the hotel whenever my job takes me to ashford again.

Franky was truly lovely. Extremely helpful and personable. Rooms were a bit small but very comfortable and cosy. Would recommend this place to anyone!!

Yes

Very hospitable on arrival and attended all needs. Excellent breakfast.

Room was lovely, great decor, comfortable and good to have a bath. Good breakfast and very helpful friendly staff. Thank you, will definitely stay again

We had a lovely break at the White Horse last weekend. We were made very welcome as soon as we arrived. The hotel staff were very helpful. Also very dog-friendly.

It was really good and had a great time . Food, staff and accommodation was really good . The rooms could be more sound absorbent as our neighbour was still talking loudly at 3am so sleep was difficult

Lovely friendly staff, great food

The food was really good. Although no elevator the staff were super accommodating as my older mother was traveling with me and they carried bags to our room. The English hot tea was best we had in England.

We had two nights here and will definitely come back, the room was comfortable and spotless. The food in the restaurant was really good and above all the staff were lovely nothing was too much trouble

Nicely renovated & very relaxing stay

Lovely place to stay. Our room (10) was very quiet. It was a bit warm but it is summer so to be expected. Bed was comfortable. Food was fantastic for brekkie. Lots of options and very generous. Lovely staff who were very friendly and helpful.

Recently renovated, a lot of thought and effort put in to the renovation. Check in; staff were, polite, helpful and knowledgeable. Bedroom was clean, space enough and tidy. Plenty of tea, coffee etc and a good variety. Bathroom clean, great shower and plenty of good quality toiletries. Dining, good choice and well prepared. Staff polite, informative and attentive, but did not pester. Breakfast, large varied choice and plenty of it. A most pleasant and relaxing overnight stay.

Wonderful stay

Has a safe parking, friendly staff and nice spacious clean room. Very close to Canterbury!

Lovely comfortable and clean room. Bathroom door got a bit stuck but wasnt a massive issue. Bed was so comfortable. It was a warm night but an excellent touch providing a fan for the room. Loved that there was lots of options of apps on the smart tv. Great for a relaxing evening. Food and service for dinner and breakfast was good too. Will definitely be back

Attractive room. Very nice, large bed and bedding. Good value - breakfast included and free parking. Accessible for Canterbury, Faversham and Whitstable.

Clean and well presented room. Good amenities in the room. Couldn’t fully open window so hot but fan provided (though limited effect). Excellent evening meal but breakfast was not the best. A nice stay overall

They are very dog-friendly, and my puppy had a great time there. The room was clean, and a lot of parking spaces there.

Lovely relaxed atmosphere - 1 night stop over en route to the Tunnel and France with a dog. Great staff and really felt everyone wanted us to enjoy our brief stay.