Ni me quise quedar y no fueron qn de devolverme 1 solo dolar la que estaba acarho bn grosera

I drove two hours to Miami yesterday to stay at this resort if that’s what you wanna call her, and there was no on-site receptionist attendant nobody, they just text me a code to get in said help yourself in fend for yourself, hope you have a great time. So the combination of that I left within an hour because of the service was awful. I couldn’t even get a hold of the resort manager. If you look back with our history with hotels.com spend a lot and a lot of money with you guys and for once I would appreciate a refund on this trip, please. Please get back to me sweetie Manor. I would greatly appreciate it. I hope you have a great day.

Good room, rest was sketchy

Not a hotel, old hose, bad neighbourhood, no staff onsite, chickens running around yard, dirty, what is advertised is NOT what it is. Travelled for approaching 50 years globally, the worst experience I've ever had this includes, India, Pakistan, Croatia and many, many third world countries, the absolute worst

The property was a different one that the reserved one. The building was getting rebuilt

Honestly pretty horrible. I’ve stayed in many places but this is by far the worst. Based off of the pictures, you would think that’s what you were getting but the host switched the location of stay right after I had booked and didn’t even send pictures of the different location when I had asked and just said it looks the same as the pictures of the posted location. As soon as we walked into our room, there was a cockroach flipped on its back still moving. Another cockroach (dead this time) under our bed. What should be the living room, which had no furniture or tables, had just a bucket and some stuff that looked like was used for construction. Only one bathroom for all guests to use which had a pretty dirty shower and sink. Very communal. Bathroom door also doesn’t close unless you lift the door up and push it in. The bed was insanely uncomfortable as well. I guess now I know

When I arrive at the location a lady came to the car when I asked about my reservation she looked at it and said No! No! Not here I said this is the lodge then she said let me call the owner who then told her he would refund and it was a mistake . I wasted my time and just came out the airport . I really do hope they refund my money .there was no emails or phone calls to inform me prior to this .

EXIGO MI DEVOLUCIÓN !! No aguante ni una hora en ese cochinero. Tenían afuera animales de granja. Nadie atiende , gente dr*gandose en el patio trasero. La casa horrible sucia y hedionda. Los pasillos con mucho olor a Marih*ana , el baño con insectos, no me dieron llave para mi propia habitación. La Habitación olía a muerto , el refrigerador era cochino lleno de comida podrida y hongos. El lugar super inseguro, insalubre e inhumano. Deberían clausurar ese muladar

Bathroom was durty, too much noise from outside

We were notified <24 hours that we would be staying at a different location. We were informed that the previously booked property had been sold!! We approached the new address to find there was active home renovation: a crew of 3-4 men painting, the floors were very dusty, two of the five rooms didn't have beds in them (mattresses stacked in the hallway), the toilet didn't have a seat. Avoid this property manager. One star is too many.

I would not recommend this place. They did not let me in because I had a noninvasive procedure while they did not even put that on their policies. And the owner was very rude and careless. Do not book with them

One needs to read their confirmation email carfully. There is no on-site staff. The check-in process is easy once you know it. The water pressure for the shower is non-existent. The facility was clean snd the beds were comfortable. There is no access to wifi.

Liked location felt comfortable

i could not even check in. its a scam

I read the reviews and am usually comfortable when others write poor reviews. This is not the case. Front door has dead bolt and bars on windows. Asked the establishment manager to replace a battery in the smoke detector to prevent continued “Chirping”. His response: “Appreciate it” It took a few days before they acually removed the entire smoke detector from the wall. No laundry services as stated in this app. No kitchen dishes or utensils available for our use. Stove/Oven unit not working. Fridge Full, no room for our food. This place is a death trap waiting to happen. More like a flop house than a room for rent.

En la reserva decía cama queen y eran literas y con holor a mariguana y mal holor de los pies y bien sucio todo es una decepción que renten esto por aqui

I was forced to stay at completely different place that I booked. And that was terrible, stinky bathroom, a bed a with broken leg etc. I made a reservation for a business double sized bedroom, but there was a single bed. I want them to pay me back.

Room was not available until 2 hours after check-in time. The bed was not made up as if someone else stayed there. This for the Business Double "Big Room". Hotels.com kept me holding while they contact the property owner and the owner said I checked in and room was ready which is false. The room was non refundable and I I couldn't cancel online. I definitely don't recommend this property. I read the bad reviews before I booked this property and I should have listened. They took my money but service wasn't available as advertised. I had to pay to stay elsewhere.

This place it’s a complete scam!!! Everything is shared, including bathrooms and rooms. I requested a private bedroom for two and got a shared bedroom with 2 bunk beds, and there was someone else sleeping on my assigned bed. The “front lady” or lady in charge (since there’s no front desk) was extremely rude. The area is VERY unsafe, and the place smells horrible. Please DO NOT STAY HERE, for your safety!!!

The women looks at me like I'm disgusting and you suppose to checking at 2pm and they not even have the room ready, no keys, I have to text for everything for keys, codes, tv codes. No tv code, no roku, network at all, have to bring everything soap, etc. Only one bed for my mom and me. Only one blanket, no comforters or ac, no hot water and no water pressure. Only one bathrooms for everyone and we checking at 5:22pm because room wasn't ready and the next day we want to be nice and let him know when we live in out and he responded like hello check out is at 11am. And I tell him we'll plan to go outside at 3pm because you knew what time we went inside the house and room was not ready...