7.4
좋음
리뷰 113개
청결

7.6

편안함

8.2

실제 이용 고객 리뷰 Cozi Uptown Executive Suite BGC

페이지당 리뷰 수
20
40
상위 리뷰
Suzette
icon-가족 휴가
가족 휴가
8.0
/10
14주 전에 리뷰함

Expedia Group verified review

The unit has the basic standard finishing and appliances. It is also clean except used towels from previous guests were still hanging inside the closet. Lights in the bathroom were dim. The bathroom also lacks hooks or towel racks. The unit owner locked the second bedroom so we can only use one bedroom with another single bed for the third person. The owner assumed that we want to use one bedroom but did not consider if guests needed privacy that is why we booked 2 bedrooms for 3 people. That should have been the guests prerogative not the unit owners dictating how the 3 people’s sleeping arrangements should be. Love the location being close to everything. The staff are courteous and friendly.
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Marvene
8.0
/10
16주 전에 리뷰함

Hotels.com verified review

The room is alright
Hiyasmin
icon-아이와 함께
아이와 함께
2.0
/10
17주 전에 리뷰함

Expedia Group verified review

Hard to find the place, reception just average, not very welcoming. The smell of the hotel from lobby to the room smells like sewer. It’s a blessing in disguise that I accidentally only booked for one day on this place. Never again I will go back nor recommend it my friends. Horrible experience.
Charlotte
icon-파트너와 함께
파트너와 함께
10.0
/10
17주 전에 리뷰함

Expedia Group verified review

Very accommodating host!
Cromwell Reymundo
icon-가족 휴가
가족 휴가
10.0
/10
20주 전에 리뷰함

Expedia Group verified review

It was a nice place to stay everything is accessible, stores shopping malls, markets, restaurants etc. It's clean i would love to stay there again. Thank you very much!
John
icon-
10.0
/10
24주 전에 리뷰함

Hotels.com verified review

Loved it! Will book again!
Colleen
icon-아이와 함께
아이와 함께
6.0
/10
25주 전에 리뷰함

Expedia Group verified review

location was great. Close by to Uptown Mall & variety of restaurants. Unit was a good size and clean however during night time, we were able to hear noises which would be from neighbors, the refrigerator, and sometimes it sounded like someone was trying to open the door. WiFi did go out on our 5th night, attempted to contact the host however there was no response. Overall, experience was good.
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Jaymee
icon-친구와 함께
친구와 함께
10.0
/10
26주 전에 리뷰함

Expedia Group verified review

Nice place to stay. Right in front of everything…
Erwin
icon-
6.0
/10
27주 전에 리뷰함

Expedia Group verified review

Checking was confusing, I had to go to another part of the building separated by a garage, Batnroom stinks, they sent a security guard to come and check it instead of a plumber. My guess is a plumbing or sewer leaks somewhere. Beddings has tears and notified the property. Towels are old and used so many times including the blanket.
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Angelito
4.0
/10
27주 전에 리뷰함

Expedia Group verified review

I seldom leave reviews but this one needs attention. First AC wasn’t working then killed four cockroaches, still saw some more , bed needs to be replaced, I was itchy the whole time. Cleaning materials were inside the bathroom a little bit of an eyesore
Raheem
8.0
/10
28주 전에 리뷰함

Expedia Group verified review

Security is good
William L
icon-파트너와 함께
파트너와 함께
10.0
/10
30주 전에 리뷰함

Expedia Group verified review

Clean and friendly staff
Regina
icon-아이와 함께
아이와 함께
10.0
/10
31주 전에 리뷰함

Expedia Group verified review

Clean rooms. Staff are friendly and helpful. The host is reliable and replies on my questions right away. Malls are walking distance.
Kavita
icon-출장
출장
8.0
/10
33주 전에 리뷰함

Expedia Group verified review

Place was spacious, clean and neat. Easy to get checked in. Appreciated having the drinking water available.
Rich Mond
6.0
/10
35주 전에 리뷰함

Hotels.com verified review

A lot of cockroach 😅
Mariecon
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
2.0
/10
36주 전에 리뷰함

Hotels.com verified review

Worst place to stay. Shower dont have curtain so the water all over the place in bathroom after you shower. I asked if there’s hairdryer, but not working, rice cooker broken, then they texted me, that we broke it. You can smell the cigarette from whoever smoking outside. The place is falling apart everything is leaking. The worst place i ever stayed at. The worst thing is they texted me after we left 2 days telling me we broke the rice cooker, how is it broken when its already is? We only used once since its broken. I don’t usually do reviews but this time i have to.
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Anania
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
8.0
/10
38주 전에 리뷰함

Hotels.com verified review

The room is clean and nice . And it is located at the best part of BGC .
Rafael
2.0
/10
39주 전에 리뷰함

Expedia Group verified review

Yes. Cockroaches in the unit where I stayed. Crew are not friendly specially security crews. I got stack in the elevator. They need to fumigate the room.
Trevor
4.0
/10
40주 전에 리뷰함

Hotels.com verified review

Cockroaches
Rosemarie
icon-여가 가족 휴가
여가 가족 휴가
2.0
/10
40주 전에 리뷰함

Expedia Group verified review

Absolutely unacceptable. Worst stay I’ve ever booked through Expedia. I’ve been a loyal Expedia customer for nearly ten years, and this is by far the most frustrating, mismanaged, and unacceptable experience I’ve ever had. 1. Total failure by the property manager The property manager failed to inform the front desk of our arrival. Because of this negligence, we were denied access to the unit we had already paid for. Past midnight, we were moved to a different unit in another building. A unit that was filthy and crawling with cockroaches. This is not a minor oversight; this is a basic failure of hospitality. 2. No disclosure of a scheduled power shutdown There was a scheduled electricity and elevator shutdown on 11/19, with notice sent to the property manager on 11/11. We were staying on the 21st floor, yet no one informed us in advance. No warning, no courtesy message, nothing. Had we known, we would have booked elsewhere. 3. Cockroach infestation This was not a few bugs. The unit was infested, making it impossible to feel comfortable or safe. It’s shocking that a property in this condition is even listed on Expedia. Conclusion This stay was an absolute disaster. Between the negligence, lack of communication, and disgusting unit conditions, this property should not be operating let alone advertised on Expedia. This is the worst experience I’ve had in my decade of using this platform.
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페이지당 리뷰 수
20
40

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