8.6
매우 좋음
리뷰 48개
청결

9.6

편안함

9.4

실제 이용 고객 리뷰 Saint Germain Residence

페이지당 리뷰 수
20
40
상위 리뷰
YUNSEO
icon-파트너와 함께
파트너와 함께
6.0
/10
100주 전에 리뷰함

Hotels.com verified review

정말 예쁜 아파트식 호텔입니다. 나가서 코너 한번만 돌면 노트르담 대성당이 있고 걸어서 15분 거리에는 마레지구가 위치해 있는 등 위치 및 호텔의 전반적인 컨디션은 매우 훌륭합니다. 인테리어도 매우 고급스럽고 모든 도구가 갖추어져 있어 아무 준비 없이 한 가족이 바로 거주 할 수 있을 정도입니다. 그만큼 넓고 쾌적합니다. 하지만 전통적인 호텔이 아니므로 청소를 요구하거나 추가 수건을 요구하게 되면 비용이 많이 붙습니다. 무엇보다 수건에 먼지가 많고 머리카락이 붙어있는 경우가 있어 그 점은 상당히 불쾌했습니다. 또한 컨시어지 서비스를 제공한다고 적혀있으나 유료 컨시어지 서비스입니다. 이런 호텔은 처음이라 가장 황당했던 점입니다. 모든 것이 추가비용이 듭니다. 호텔 옆 건물에 위치한 City Locker를 이용해야 하며 오늘 날짜 기준 15유로입니다. 또한 성격이 급하신 분은 소통에 시간이 많이 소요되므로 인내심을 갖고 연락하시기 바랍니다. 혹은 추가적으로 문의할 일이 있을 경우 파리에 오기 전에 시간적 여유를 두고 문의를 마치고 방문하는 것이 좋을 것 같습니다. 호텔이지만 바로바로 전화 혹은 연락이 어렵습니다. 저녁 8시 경 급하게 문의할 일이 있어 전화를 시도했지만 whatsapp, e-mail, 전화 세가지 모두 시도 해야 한시간 정도 후에 연락이 가능했습니다. 차라리 퇴근을 했더라면 이해했겠지만 연락이 가능하기는 합니다. 가장 심각했던 점은 두번째 날 오전에 60유로를 넘게 결제하는 옵션을 선택했고 청소를 요청했지만 오후 12시가 다 되어도 그 어떤 연락이 오지 않았습니다. 결국 돈도 내가 내고 연락도 내가 먼저 해야만 청소서비스를 받을 수 있었습니다. 이 모든것에도 불구하고 예쁘고 깔끔하고 멋진 숙소입니다. 추가요구사항이 없다면 이 금액에 이렇게 쾌적하고 넓은 숙박시설은 찾기 어려울 것입니다.
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Michel
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
8.0
/10
14주 전에 리뷰함

Hotels.com verified review

Excellent endroit très bien placé. Appartement propre et très convial. Le seule problème que nous avons eu est avec le système d'accès à l'appartement dont le code ne fonctionnais pas par trois fois et avec le numéro de téléphone pour rejoindre les responsables qui ne répondait pas. Par deux fois nous avons séché une heure à la porte, la même chose est arrivée à ceux qui étaient là la première fois tandis que la deuxième fois c'est à d'autres clients qui arrivaient pendant que nous attendions dont le code ne fonctionnait pas. Une fois que l'on a pu rejoindre le gestionnaire de l'appartement ils ont réagi très rapidement avec beaucoup d'effort afin de résoudre le problème. Le problème fut résolu. Ils ont été très accommodant avec nous en posant un geste commercial. Sans ce problème j'aurais donné 5 étoiles à la propriété.
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Jeffrey
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
18주 전에 리뷰함

Hotels.com verified review

Our apartment was spotless upon arrival. It was fully stocked with all kitchen essentials, plus a large fridge and separate freezer. The bed (and pullout couch bed) we're both comfortable as well. The property is very secure with three separate pin pads for entry. The location was better than we could have imagined. Three coffee shops, bakery, and pharmacy all on the same block. Cheese, wine, meat, and convenience store were one block away as well. The only negative (if we can find one) is that the property is on the second floor, meaning two flights of stairs, and the stairs were somewhat uneven. Not a problem unless you are not able bodied.
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Bridget
icon-아이와 함께
아이와 함께
10.0
/10
20주 전에 리뷰함

Expedia Group verified review

Air conditioning in a heat wave is priceless. My family of 4 counted on the heat breaks in the apartment each day and night. The place was in a great location, updated, and clean.
Gabrielle
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
8.0
/10
21주 전에 리뷰함

Hotels.com verified review

What a wonderful location and beautiful rooms. Enjoyed all the space and having a washer dryer-only drawback was the shower was leaking out onto the floor every time we would use it. Otherwise, it would’ve received five stars.
Jae
icon-가족 휴가
가족 휴가
2.0
/10
22주 전에 리뷰함

Expedia Group verified review

The code would not open the door. It took some time to get a hold of anyone. It's a remotely managed aparthotel. Once we reached someone, they opened a key tray downstairs so we could open the room with key. Once that problem was fixed, we hoped that the rest of the stay would be pleasant. That was short lived as we discovered full trash can under sink. We kept finding more problems. The sofa was unusable. The cushion kept sliding off. They acknowledged that it had a problem and would be fixed. It was never fixed. There were couple lights that didn't work so had to move the table towards other side of room to have good lighting. The door code problem was worked on the next day but they could not fix it immediately. It took 3 days to fix. The living room air conditioner controller was broken. The bathroom towel bar heater controller did not work. The next day they returned and replaced the towel bar heater with a new one. On that day they also replaced the lightbulb in two ceiling lights that did not work. As bad as all these problems were, we didn't realize until they came on the 4th day to install a smoke detector. We hadn't even known that the place didn't have a detector until they showed up to install one. It's illegal to rent rooms without a working smoke detector. For all the problems, they offered free cleaning. I proposed a partial refund instead. They never responded. The hotel was one headache after another. There was homeless on street near entrance.
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Tonya
icon-가족 휴가
가족 휴가
8.0
/10
22주 전에 리뷰함

Expedia Group verified review

Really slow or clogged drains, difficult to figure out where the main light switch was to allow all the lights to work. The video instructions showed a panel upstairs and our unit had it in the main entry. We tried calling and sending notes via what’s app to ask, but did not receive a response. Also, the maintenance team came in unannounced several times while we were there which was a bit startling. No soap in the small bathroom. Other than that, it’s a beautiful place in a great location. Enjoyed our stay.
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H
6.0
/10
25주 전에 리뷰함

Hotels.com verified review

Booking this room was quite easy online through Hotels.com, but lots of key info was missing at booking. For instance, even with a one week stay, no maid service at all was included, not even clean towel replacement or additional shampoo. I did not know until I was struggling to figure out how to check-in early that communications would be from multiple entities and multiple modes (texts, WhatsApp, and messages through the hotels.com site). It was hard to get a response or know where to find a response. This property is part of Quartere Libre collection which has several buildings in Paris. No restaurant, elevator or desk onsite here, but other buildings do. I wanted to know at booking what floor would be walking up to, but I couldn't find out. Fortunately we were on the 3 level, and not higher. Very large apartment with full kitchen in new condition.
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Colin
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
29주 전에 리뷰함

Hotels.com verified review

The apartment was excellent, huge, clean and well equipped. The location is amazing you are in the centre of everything a few minutes walk to Notre Dame. Only slight issue we had was the entry key pad system which was installed the day before and was not working properly which left us standing in the stairwell whatsapping to try and gain access. The host sorted any issues as quickly as possible and always responded quickly. Overall would highly recommend.
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Yanica
10.0
/10
34주 전에 리뷰함

Expedia Group verified review

Very charming and stylish. Location was great - many cafes and restaurants nearby; steps from Notre Dame and a short walk to the Metro. Condo was really clean and impeccably renovated.
Tammy
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
50주 전에 리뷰함

Expedia Group verified review

This was an ideal location for our Paris break. We will absolutely stay again!
Nancy Ann W
icon-친구 및 가족 친구와 함께
친구 및 가족 친구와 함께
6.0
/10
54주 전에 리뷰함

Hotels.com verified review

A short stay here would be fine. The location and layout of the apartment is good, and there is plenty of storage for your clothes. Unfortunately, apartment 301 had a broken towel bar heater for our entire 2 week stay, which resulted in a very damp bathroom with no heat. Used towels never dried and even the fresh towels provided by housekeeping ended up feeling cold and damp. The blinking error light from the heater unit was very bright at night and the bathroom fan constantly turned itself on and off. The staff was polite, but too much vacation time was spent trying to get an acknowledgement and resolution to the broken heater (finally informed that a replacement was on order but would not be available during our stay). It would have been far better if we’d been told upfront that the heater didn’t work so that we didn’t spend time trying to figure out why it didn’t work. Also, never found a store that carried the correct coffee pods and ended up buying a Coffee Press to have coffee during our stay. This apartment would have been very good if the equipment was in working order and they left more supplies, but two weeks in late October with wet towels was not fun.
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ERINA
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
67주 전에 리뷰함

Expedia Group verified review

ここに2泊しました。場所はとてもよく、対岸のシテ島やルーブルも歩いて行けます。徒歩圏内に良いレストランも沢山ありました。施設もとてもおしゃれで清潔で快適でした。洗濯機乾燥機もあり便利だと思います。またパリに行く際はここに泊まりたいと思うくらい、すごくおすすめです。
Elaine
icon-여가 파트너와 함께
여가 파트너와 함께
8.0
/10
68주 전에 리뷰함

Expedia Group verified review

Very well located hotel with plenty of good restaurants around. We were on the top floor so dragging the luggage up and down was quite a challenge.
Priscilla
icon-여가 아이와 함께
여가 아이와 함께
10.0
/10
69주 전에 리뷰함

Expedia Group verified review

Amazing apartment in a great location. Right by Notre dame and Latin Quarter so lots of dining options and walkable to many sites. It’s also a few min walk from Saint Michel-Notre Dame station which is a direct train to airport (RER B line). The apartment itself is super spacious and modern and charming. Has kitchen and laundry facilities. When we had a minor issue with a light switch, the management quickly responded via email and had it fixed right away. I would definitely recommend staying here if in Paris!
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Melissa
icon-여가 아이와 함께
여가 아이와 함께
8.0
/10
72주 전에 리뷰함

Expedia Group verified review

Fantastic location lots of space for a place in Paris. Beds were comfortable plenty of pillows provided. The entranceway and stairs are very old and do smell old. The biggest issue is in the shower which gets water everywhere and there aren’t enough towels but otherwise would recommend this as a place to stay in central Paris
Raghu
8.0
/10
74주 전에 리뷰함

Expedia Group verified review

Less Star for Communication - It was hard to find the apartment as the door number is missing on the building. The building code was NOT provided even though we had checked in online. Luckliy the caretaker was there at the same time and let us in. After that the communication on Whatsapp was good. The team was responsive and tried to be helpful. Even though we stayed for 4 nts.. Not enough coffee pods, cream and sugar was provided. The request was taken on Whatsapp but not provided on time. So plan for this . The apartment was modern and good furnishings.. Watchout for the washer /dryer.. It may not dry on time , so dont put before you plan to leave. Nice cafes and boulagaris nearby.. Korean coffee places if u fancy as well Its closer to Notredam.. but around 15 min walk to Metro. Overall would recommend..
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Matt
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
4.0
/10
75주 전에 리뷰함

Hotels.com verified review

I booked this hotel for the location, space, and amenities. The ad on hotels.com has a picture of a rooftop patio which was very nice. But it does not exist. The hotel was on the first floor with no open patio. In fact, the patio was eclosed and other floors have view to it and their bathroom windows open to this patio. The bathroom sink drain was very very slow and no one came to fix it. The shower does not have any curtains, so after a normal shower the floor is flooded. The service for your room is 60 euros each time which is not mentioned earlier. And you have to tell them one day in advance. There is no one answering you 24/7. It takes few hours to hear back from them. Overall we won't com back there.
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caroline
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
82주 전에 리뷰함

Hotels.com verified review

Un duplex incroyable avec une petite terrasse vue sur notre dame !!!
Brett
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
84주 전에 리뷰함

Expedia Group verified review

Exceptional hotel and property in a convenient area. Very quiet room and comfortable beds. Highly recommend to other travelers.
페이지당 리뷰 수
20
40

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