The woman staffing the reception desk when we arrived gave outstanding service. Clear and useful instructions and information.
I must have missed a note about the lack of a lift. My family member had to drag my bag up to 4th floor - please note this for seniors.
Cheryl
친구와 함께
10.0
/10
29주 전에 리뷰함
Expedia Group verified review
A gem of a hotel! Staff were excellent, room was clean and very comfortable. Room was a good size and had a sitting area. There is no elevator so you need to carry your bags up a rew stairs, and the staff kindly offered to help if needed. Great location to view Mount Fuji!
Kyle
8.0
/10
31주 전에 리뷰함
Expedia Group verified review
Great customer service
Sabina
파트너와 함께
8.0
/10
42주 전에 리뷰함
Hotels.com verified review
Clean, friendly staff, and good location. Also, something needs to be done about the brightness in the room at night.
Please invest in blackout curtain or shade of some sort.
트래블로카코리아 유한회사 | 사업자등록번호: 291-86-03397 | 대표자명: CHRISTOPHER MICHAEL (크리스토퍼 마이클) | 주소: 서울특별시 강남구 테헤란로 431 | 한국 콜센터 (월요일~금요일, 오전 9시~오후 6시 (GMT+9) 운영): +82 70 5234 2354 | 이메일: cs@traveloka.com |통신판매업신고번호: 제 2025-서울강남-02676호 |관광사업자 등록번호: 제2025-48호