ハードは素晴らしかった。朝食は手作りのジャム、ドレッシング、スモークサーモンなど、美味しかった。ベーグルパンも美味しかった。 ジムエリアのサウナ・シャワー室はちょっと勝手がわからず、戸惑ってしまった。ホテルでこのパターンのサウナルームというのは初めて経験しました。従業員のサービスについては、まだ慣れていないのかな、でも一生懸命さは伝わったが、スマートではなかった。これからに期待します

Incredible hotel and i dont use the term “incredible” lightly

quarto Impecavel cafe da manha 100%

Beautiful room and excellent service.

大きな窓ガラスから真正面に大阪城を見ることができてとても感動しました！また清潔なお部屋と細部まで丁寧な仕事をされている家具や内装で優雅な気分を満喫することができました。またスタッフの気配りも優しくて安心できました。１点だけディナーの予約できてなくてバーで食事をしましたがお料理は－★とさせていただきました。お酒やスタッフの対応空間はとてもよかったです。

スタッフさんの対応を良かったんですけども、 海外のお客さんが自分勝手過ぎるて困りました😢

The breakfast was excellent

The staff and the room view was amazing, we would totally come back to Osaka just for the hotel. Everything was perfect and service was top tier. Totally recommended for a peaceful stay. The staff took care of us from A to C.

Super clean, sleek design and very good service, also brand new

従業員の方の対応が素晴らしい。

No fui al Spa

Great new hotel, but breakfast service and atmosphere need a lot of work.

Amazing hotel

5 star service all around.

We arrived at 16:30 and were escorted to the waiting area on the 20th-floor lobby for check-in. The reception appeared understaffed, with several groups waiting, which resulted in the check-in process taking over 15–20 minutes. Unfortunately, the staff seated us right next to a large, very loud group, despite there being other available tables and seats further away. After a long journey, we were already tired, and the extended wait—coupled with being seated in such a noisy environment—felt extremely inconsiderate for a hotel of this caliber. This level of insensitivity was especially surprising for a Japanese hotel, where attention to detail and guest comfort are typically held to the highest standards. But the room was amazing, it's generously sized, with the best view looking at Osaka Castle. The breakfast was pretty amazing. Spa, pool and gym were great. It is important to separate loud guests though - some people are really noisy and loud at breakfast too, making it unbearable at times.

Great amazing hotel and staff

飯店的迎賓服務很棒，非常用心的寫了小卡片給我的小女兒（訂房時有備註..）而且主動幫我們升等房型，非常感謝！！大阪城的view真的是太美了，美中不足的是，附近的便利商店都有點距離，步行可到的只有一間小小的family，走的時候車流和超速有點令人緊張，後來寧可搭Uber去附近seven，有四個便利商店也有藥妝，另外在硬體上飯店的設計真的可惜，把衣櫃和浴室做成連通的，會導致吊掛的衣服天天都是潮濕的，要處理潮濕的衣服有點麻煩，飯店設計師居然沒有考慮到濕氣的問題，而且最好要退房時發現我帶去的鞋盒（衣櫃對面）居然跑進一隻蟲子，嚴重嚇到，我覺得可能還是跟濕氣有點關係，另外有可能是打掃的部分不夠仔細，因為前ㄧ天根本沒蟲子，每天床頭和臥榻床邊的灰塵都蠻多的，得自己擦拭。

The hotel design and amenities are excellent. The rooms with the castle view are beautiful. The breakfast is excellent. One of the best. However, the service in the hotel is going through some growing pains being new. Also limited restaurant choices for dinner in hotel.

Patina Hotel is a unique property with nice staff, combining modern architecture with Japanese culture.

Excellent experience on all fronts