The bed was exceptionally comfortable and the welcome was friendly. But, we were nevertheless underwhelmed by our experience at The Queen’s Head. Dinner was okay although my partner did not enjoy his at all. The room wasn’t as clean as it could have been and there were cobwebs hanging from the ceiling which didn’t inspire confidence in the cleanliness in general. There was toilet roll stuffed into an evidently redundant bathroom door lock for some reason. (Maybe I am being petty, but changing the bathroom door fitting would have probably cost £20 if it’s really not fit for purpose…) In addition, we were woken 3 times by the couple with a toddler from the room next door who felt the need to talk her through the journeys up and down the stairs at the tops of their voices, presumably as they went for breakfast and then finally left. (Kid was relatively quiet in comparison.) Then, the housekeeping staff were loitering outside our room for ages, also talking loudly. Eventually, one of them knocked on our door to ask if we would be leaving today. Then she asked me what time we planned to leave. This was half an hour BEFORE check out time. Her tone was impatient, rude and she genuinely made us feel unwelcome and uncomfortable. The lady who was there when we checked out was lovely, but the lady who was beside her, who had checked us in the night before and who had been perfectly cheerful then, was totally indifferent and didn’t even bother to say goodbye when we did.
