booked the hotel for a night at around 9 pm and arrived at the property at around 11 pm. As soon as we got into the room, we noticed that there was no AC and asked to check out and get a refund (mind you we were only on the property for less than 10 mins) they did not grant it even though the listing on hotels.com does not mention that the property does not have AC. not helpful customer service/staff. and the rooms look nothing like the images, they clearly posted a picture of their best room.

Todo perfecto durante nuestra estadía muy buena ubicación cerca del aeropuerto y muy buena atención desayuno perfecto… gracias por la atención

Très pratique près de l'aéroport avec une grande flexibilité pour les arrivées tardives

El personal fue muy amable, el desayuno es rico, una gran opción cerca del hotel para solo pasar la noche.

Breakfast was good. Walked to the airport. 9 minutes

Pres aeroport

Muy cómodo, súper limpio y el trato del personal es excelente.

The room was clean and functional—nothing fancy, but it had everything needed for a comfortable stay. The shower was warm, which was a nice plus. for travelers needing quick access to the airport—but it comes with a downside. The outside traffic noise was quite loud, making it difficult to sleep through the night. On a positive note, breakfast was included and the food was genuinely delicious.

Excelente lugar, tranquilo y limpio

It's close to the airport, about 3 minutes away, and near the zoo. Overall it's fine for one night. We stayed two nights and couldn't sleep because of the heat — the room didn't have air conditioning and out of the 3 windows, only one could be opened. And the noise from cars on the street makes it hard to sleep. For food nearby, there's only a food cart around.

Breakfast was great, very frendly staff.

Très bon déjeuner et le personnel est vraiment accueillant !!!

Close to the airport

Yes

Very close to the airport. Super clean rooms. This was one rare occasion the floor was so clean our feet stayed clean!! The staff were very kind. And it was a nice option to select their free breakfast from three different choices.

El aeropuerto es muy cerca… ideal para antes de viajar

Clean room. It’s a bit of a rough neighborhood.

Limited on the shops, one good restaurant, easy walk to airport.

Clean room staff not so welcoming

Adequate for a night before departure. No ac and room got warm. The staff was very nice but you need to know Spanish to communicate properly. Little to no stores or restaurants in walking distance but the room came with breakfast. We had to order in. Not a bad stay