Beautiful place with plenty of potential and lots of areas for improvement. Staff needs to learn what hospitality means. Less about many words and more about taking care of customer while staying cool and relaxed. Relaxed in co tacy does not mean relaxed when it comes to customer comfort . If customer asks if sauna ( outside ) is ready - better to check it twice rather then have naked customer entering cold sauna. Don’t ask customer to make a reservation in the restaurant if it is practically empty. Change the cook - oyster mushrooms were really bad and fries not much better. Also your staff need to know all the details of the dishes ( and be able to distinguish eggs royale from eggs Benedict). Location is awesome but don’t let the construction work to disturb your customers until midnight.
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Johannes
파트너와 함께
10.0
/10
217주 전에 리뷰함
Hotels.com verified review
Very nice hotel in great location. With nice view from balcony and private beach section. Ideal for a weekend trip. Brochure with services and offering in the hotel would be helpful, to not miss out on e.g. snacks at the pool
트래블로카코리아 유한회사 | 사업자등록번호: 291-86-03397 | 대표자명: CHRISTOPHER MICHAEL (크리스토퍼 마이클) | 주소: 서울특별시 강남구 테헤란로 431 | 한국 콜센터 (월요일~금요일, 오전 9시~오후 6시 (GMT+9) 운영): +82 70 5234 2354 | 이메일: cs@traveloka.com |통신판매업신고번호: 제 2025-서울강남-02676호 |관광사업자 등록번호: 제2025-48호