Clean room, super spacious & comfortable. We stayed during the week so I don’t think it was as loud nearby as it may be on the weekends. Our shower didn’t get super hot all the time but other than that we had zero issues.

Overall, we had a mixed but mostly positive stay. The staff were extremely friendly and welcoming — they helped us with our luggage and took the time to explain the room details, which we really appreciated. The room itself was spacious and generally clean, and we especially liked the private little courtyard where we could sit and enjoy coffee. The balcony facing the inner yard with a hammock was a lovely touch and made the space feel relaxing and unique. The main downside was the bedding cleanliness — we noticed visible stains on the pillows and sheets, which affected our comfort. It was also a bit noisy before 11 pm. If the hotel improves the bedding quality and noise control, the overall experience would be excellent.

La chambre était très bien, le personnel très aimable, seul petit défaut, l'eau chaude est à peine tiède. A revoir, autrement l'hôtel est bien situé et facile d'accès.

A localização do hotel é otima, o quarto é novo, espaçoso e aconchegante. Bom custo/beneficio

Stanza grande, pulitissima, arredata con gusto, comoda e silenziosa. Bagno ampio pulito funzionale e piacevole. Personale cordialissimo e molto disponibile ad aiutare. Il posto migliore dove siamo stati in Messico

las conchas deliciosas ..

Bedroom was massive and clean. Well stocked fridge and bathroom. Just really lovely and clean throughout. Location is superb, max 10 minutes to central on foot and you get to walk along one of the most famous streets in the area.

Clean and staff very attentive. Close to restaurants.

A little bit below the expectation. The area is good and near to famous avenue and monastery. However, there is apparently not enough devotion into the inner design especially the furniture and modern equipment given its price and outdoor facilities and welcomed cafe.

Muy buen hotel, muy limpio y cómodo y confortable. el personal muy atento y amable.

Staff very helpful. Jacuzzi room was nice. Updating suggested in pool area as wood of deck deteriorated. Jacuzzi room needed dusting as cobwebs on headboard. If you can sleep with barking dogs on and off at night this is a good place to be. We were allowed to go up on terrace to listen concert of Julieta Venegas and we very appreciative of this added plus as there were tons of fans in concert grounds. Location is close to restaurants. Thanks to everyone who made our stay enjoyable!

Only stayed one night but was very pleased with our stay. There was some distant noise from a nearby club and the birds in the morning but we were provided ear plugs that we didn’t end up needing. Location was great . Property was beautiful and clean. Check in/out was quick and smooth. Breakfast at Mariapura Cafe was amazing!

A very classy hotel. Refrigerator in the room and excellent service by Juila. She went out of the way to treat us well and went the extra mile. Thank you

Muy bonito y muy limpio

Very lovely and new property. Their staff is super friendly and the place is warmly cozy. Loved the pool!

Wij logeerden 2 nachten in dit prachtige hotel. Onze kamer was voldoende groot voor 4 personen en heel mooi ingericht. Kleinschalig, rustig en toch dichtbij het centrum. De ideale uitvalsbasis voor een bezoekje aan verschillende cenotes (Oxman, Zaci,…) en Chichen Itza. In het centrum waren er voldoende lekkere en charmante restaurants aanwezig. Ook de aangrenzende (koffie)bar is een aanrader. Als we al een puntje van kritiek kunnen geven, dan is het de lengte van het zetelbed. Onze dochter is 1m75 en het bed was helaas niet lang genoeg (maar voor 2 nachten zeker wel doenbaar😉). Zelf zou ik hotelgasten ook voorzien van een extra 2de rol toiletpapier.

From the moment we checked in, the receptionist was unfriendly. The lock on the balcony window in the room we were initially assigned was broken, allowing anyone to enter. We requested assistance, but instead of offering to change to a different room, they offered to repair it. After an hour, they told us the repairman would take a long time to fix it, and assigned us a different room. They initially offered us a downgraded room, and only when we told them we didn't want that did they give us a room of the same standard. The room we received smelled awfully moldy. We wanted to leave immediately, but since we'd already paid for three nights and four days, and HOTELS.COM doesn't allow cancellations, we're considering forfeiting our money and moving to another hotel.

Excellent place, quiet, and very clean

Wonderful stay at the Frater Yucatan! My wife and I packed in a lot during a short trip and the hotel was the perfect place to unwind due to its comfort, beauty and hospitality. We cannot say enough about the staff, who went above and beyond to make our visit comfortable. Both David and Julie especially took care of our hotel needs while offering valuable travel tips and most importantly a sincere friendliness that made us feel welcome. Also the hotel was in a great area to enjoy a charming city and we had no problem finding parking.

Great