8.4
매우 좋음
리뷰 39개
청결

8.8

편안함

9.6

서비스

8.4

실제 이용 고객 리뷰 Mr. Herold homes

페이지당 리뷰 수
20
40
상위 리뷰
Gerardo
10.0
/10
14주 전에 리뷰함

Expedia Group verified review

Excelente instalación ubicación, el lugar tenía todo lo q necesitábamos. Muy agradable hotel y el personal muy atento.
amaya
8.0
/10
14주 전에 리뷰함

Expedia Group verified review

El personal del hotel no tiene mucha idea de su trabajo.
Jorge
10.0
/10
17주 전에 리뷰함

Expedia Group verified review

Lugar muy bien ubicado, muy limpio
Bryan
icon-
6.0
/10
18주 전에 리뷰함

Expedia Group verified review

The place is small but confortable you have everything in the room you need. My stay was good just had one incident one night I was sleeping I heard loud loud music around 2am and that went on till 5am I sent reception a message letting them know and they did nothing about it, feel they could have handled the situation better is was ridiculous how loud the music was as if there was a bar next to my room. I had to put on my headphones to be able to sleep.
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Armando
icon-파트너와 함께
파트너와 함께
8.0
/10
18주 전에 리뷰함

Expedia Group verified review

Propiedad en buen estado lo malo que cuando llegamos tardaron casi una hora en asignarnos departamento y el estacionamiento es súper reducido tuve suerte en encontrar lugar. Por lo demás excelente
Victor
2.0
/10
19주 전에 리뷰함

Hotels.com verified review

Reservé y pagué por Hoteles.com una noche en Mr. Herold Homes. La reserva estaba confirmada, pero al llegar no dieron acceso efectivo a la habitación ni hubo una persona responsable que resolviera. Primero indicaron que había un supuesto pago pendiente, aunque la plataforma mostraba la reserva pagada. Después no pudieron explicar claramente el saldo y terminaron remitiendo el problema a Hoteles.com. El huésped tuvo que retirarse sin usar la estancia. No fue una cancelación voluntaria: el servicio no se prestó adecuadamente. La atención fue confusa, tardía e insuficiente, y el proceso de reembolso sigue sin resolverse. Lo más preocupante es que hay reseñas previas con problemas similares: falta de encargado, dificultad para acceder y ausencia de respuesta real. Recomiendo evitar este alojamiento hasta que la plataforma verifique su operación, sus cobros y su capacidad real de recibir huéspedes con reservas confirmadas.
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Jorge
icon-출장
출장
2.0
/10
47주 전에 리뷰함

Hotels.com verified review

These people run a scam, they let you reserve a room with a king size bed, what you get is a smaller bed, of course the moment you come into the room you have to go back to say there is a mistake, and the answer you get back is: there are no rooms with king size beds in the whole building. So it’s a scam. Second, they give you a “suite”, which is build in a terrace, so the elevators don’t go there. You must walk the safety stairs to get there, just to find there are 2 suites in the middle of a gym and a “co-working area” (4 desks), with just glass doors between you and strangers and they tell, you can lower the curtains for privacy, it’s the most unprivate & unsafe room in a “hotel” we’ve ever been. At least we got a “proper” room, but never the king size bed we had reserved. You can hear everything, the walls are paper thin. It’s a multipurpose building, not a hotel. The hot water will be enough for 1 person, not for 2. The lightning inside the room is bad, very dark at nights. And pity for hotels.com that they cannot do anything to cancel and get your money back, once we found out they give out king size bed reservations not having one king size bed at all. Read the small letters. There is a 35-40 dollar extra fee for cleaning, Which irritates you more as all the towels and bed sheets have yellow stains, the furniture is dusty, and you cannot tell straight away, but I cleaned the floor with a napkin to pick up something I dropped and it’s black full in dust.
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JESSICA
icon-파트너와 함께
파트너와 함께
2.0
/10
49주 전에 리뷰함

Hotels.com verified review

Pésima administración, el check in duró una eternidad, nos querían cobrar doble, nos dieron una habitación distinta a la reservada, no había recepción en la noche, te despiertan a las 8 para recordarte el check out…
Obeb Ojeda
icon-출장 파트너와 함께
출장 파트너와 함께
2.0
/10
51주 전에 리뷰함

Expedia Group verified review

Te quieren hacer un cargo adicional de limpieza a pesar de haber pagado ya un cargo de limpieza en la app. La llegada y salida fue lenta. No hay personal fijo en la noche.y en recepción a veces no hay personal.
Eric
icon-여가
여가
10.0
/10
59주 전에 리뷰함

Expedia Group verified review

Modern and clean apartments/loft.
Kenia
icon-여가 친구와 함께
여가 친구와 함께
10.0
/10
59주 전에 리뷰함

Expedia Group verified review

El loft está muy lindo y tiene todo lo necesario. Son muy amables y siempre están atentos a lo que necesites.
Coach Liderazgo
icon-비즈니스 및 여가
비즈니스 및 여가
10.0
/10
72주 전에 리뷰함

Expedia Group verified review

Todo me agradó . Solo que deberían de tener una parrilla para cocinar con más potencia ya que tardaban mucho en cocinar los alimentos pero de ahí …. Todo muy bien
Jose
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
94주 전에 리뷰함

Expedia Group verified review

Ls instalaciones estan muy modernas, bien cuidadas y muy bonitas. El unico detalle es que las paredes entre habitaciones son tabla roca y se escucha absolutamente todo el ruido de los demas y con mucho eco.
Edgar
10.0
/10
109주 전에 리뷰함

Expedia Group verified review

Muy lindo, cómodo y limpio
Angel
icon-비즈니스 및 여가 파트너와 함께
비즈니스 및 여가 파트너와 함께
10.0
/10
109주 전에 리뷰함

Expedia Group verified review

Nos encantó, seguro volveremos
Luis
icon-여가 친구와 함께
여가 친구와 함께
10.0
/10
128주 전에 리뷰함

Expedia Group verified review

Muy buena atencion
María de Lourdes
10.0
/10
128주 전에 리뷰함

Expedia Group verified review

Super confortable y con todas las amenidades para pasar una estancia placentera.
Saúl Fernando
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
130주 전에 리뷰함

Expedia Group verified review

Lugar cómodo, limpio y seguro
Dinorah D
icon-
10.0
/10
140주 전에 리뷰함

Hotels.com verified review

I had an excellent experience during my stay. The place is located in a very convenient area.The staff is very kind. The space was clean, the kitchen had everything I needed to cook. The bed is very comfortable. The lights are not bright enough, but the room has enough sunlight during the day. The gym is very spacious, although they only have dumbbells, an elliptical machine, a bench, and an indoor bike which doesn't turn on. I recommend this place, and if I have the opportunity I would come back.
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Luis
icon-출장
출장
10.0
/10
141주 전에 리뷰함

Expedia Group verified review

Todo bien
페이지당 리뷰 수
20
40

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