Great check in process, very friendly and helpful staff, even for a late arrival.

Run down place with lots of creepy religious art. No hot water multiple mornings. Lousy breakfast included. Condescending front desk staff.

Everything was great, really enjoyed my stay.

The rooms are spacious and well decorated. We’ve stayed here 3 times and especially like the rooms on the top floor that have patios facing the mountains. There’s no elevator so it’s a hike to the fourth floor. The staff always helps us with our luggage.

Great room and staff. This is our second stay and we’re looking forward to returning.

Very friendly staff and complete facilities

We had several options to choose from and we are so glad we picked this place. We had the room with the balcony that had a great view of the city and surrounding hills. There were a couple of great restaurants just a block or two away for dinner. But best of all was the Nadia at the front desk. She was so friendly and helpful. She never tired of our never ending questions and requests. We would come back again and again!!!

Like a home away from home! Sound cliché, but that is exactly what we felt at Kitu Hotel. Very friendly and extremely helpful staff, ecofriendly environment, great view of the city, clean and comfortable.

Very conscience staff. Once i booked the accommodation I continued to contact the hotel for advise. Nadia organized taxi, with the mans car details, name and where i should be at the airport. Exceptional service for a person who has never been to Ecuador. The hotel has many repeat visitors from all over the world, i was rather impressed.

Das Hotel ist mitten in La Mariscal Distrikt lokalisiert etwa 2.5 km von historischen Zentrum entfernt. Das ist im ältere Baustil gebaut mit Holzboden und ein bisschen altmodisch, aber es hat mir trotzdem gut gefallen. Leider gibt e kein Aufzug und in 3000m Höhe ist es nicht so leicht Gepäck hochzutragen. Das personal ist sehr freundlich und behilflich und hat mir guten Tipps für die Umgebung gegeben. Das traditionelle Frühstück war sehr schmackhaft aber auch etwas kalorienreich.

Really pretty hotel and helpful staff in a good place

A quaint hotel in Quito. Friendly staff , excellent area within walking distance to restaurants , brewery, Mercado & a SuperMaxi . The staff was knowledgeable . As my first trip to Ecuador this will give me a great memory. A big shout out to everyone at Cruz Lima! Thank you!

I arrived early in the morning on an international flight and was still allowed into my room right away. The desk staff was very friendly, helpful and spoke excellent English. Breakfast in the attached restaurant was tasty and cost only $3. The rooms were spotlessly clean and very reasonably priced. The building is older and has no elevator, and at night there was some noise from hall/staircase and the street, but that just comes with the territory. The neighborhood is safe and walkable, with restaurants, a grocery store, and small markets for water/snacks very nearby.

Great breakfast! Very helpful and friendly staff. Rooms are spacious and well appointed. Lots of hot water.

The professor and department chair of our department stays here every other summer before he heads out to the Andes for field research. I book it for him every time -- he loves it here!

We stayed at Sierra Madre for one night. The room was a good size and had a large balcony. However when speaking to friends it was overpriced compared to other rooms in the city. That said, the staff were friendly and the breakfast good.

Muy buena opción, en relación precio beneficio adquieres más de lo que pagas. Buena ubicación. Lo recomiendo

Really cute hotel. Located near the nightlife area but far enough away so not loud or crazy. The beds are very comfy and the room was clean and the staff was welcoming. We paid about $60 a night (including taxes).

Offers a hotel shuttle which consists of hiring a registered taxi for you from airport. Cost ~30 USD, airport about 40 minutes away. Rooms are very simple but clean. No fridge/AC/heat. Situated right in Mariscal Sucre area which is hotspot for restaurants, shops, etc, so easy to find food to eat. Since its in middle of the city, can be loud at night with music, car noises, etc.

We had a lovely stay before heading out to the Amazon basin. The hotel is really nice, old world charming, with WiFi and good breakfast included.