Really enjoyed my stay at Vita Hotel overall. The hotel is very cute, clean, and cozy, and my room had a beautiful view over Mercury Tower and Paceville.
The staff were incredibly kind and helpful, especially with my luggage since I arrived much earlier than check-in and also needed help afterwards — I truly appreciated it.
The rooftop area was also really nice, with a lovely pool and a great vibe overall. The location is excellent, and overall the hotel felt clean, comfortable, and pleasant.
However, I did not really appreciate the way the reception handled my room extension. After extending my stay, I was moved to a room that was clearly designed for disabled access, especially considering the bathroom setup. When I asked if it was possible to move to a different room, I was told that all the standard rooms were exactly the same, which honestly did not seem true to me.
I would have appreciated more honesty and transparency in that situation. If it was simply the last room available, that would have been completely understandable, but the way it was explained felt a bit dismissive and not very professional.
Aside from that experience, I still enjoyed my stay overall.