We very much liked the man, his name is Samuel,that greeted us when when we arrived late in the evening. He was very pleasant and attentive to our needs. Samuel made us feel at home.
The rest if the staff very much sucked. One staff person in particular, he said he's name is Angel, was very not tourist friendly and downright disrespectful. Not a people person. Whenever I approached the desk, he was not very helpful. He was always sitting down. When you approached the desk, he would not greet you with the customery "Good morning Sir., how can I help you". I got the feeling that we were bothering him.
We stayed in the 11th floor. There were parties that were held on the 14th floor. You might as well have been on the 14th floor because the walls were very thin and you could hear the booming sounds coming from the party. Was not able to get a good night sleep.
I could go on and on, but I hope you get the picture.
