7.6
좋음
리뷰 12개
청결

7.0

편안함

4.0

서비스

6.8

실제 이용 고객 리뷰 Las Aguas Inner Experience

페이지당 리뷰 수
20
40
상위 리뷰
Ramon
icon-
2.0
/10
14주 전에 리뷰함

Expedia Group verified review

I did not stay there. As I arrived, I was recovering from food poison. I checked in, and first, my room was not what I reserved in expedia. Then, the room had a strong odor to paint, as they were painting a room down the hall. The attendant came and used a strong deodorizing spray. Not sure whether the spray triggered me, but after i went for a walk, I felt nauseated. The manager, Sergio, kept speaking to me in English as he welcomed me, and I let him know I spoke Spanish. As I was explaining to his assistant that I felt il and my friend who lives in Bogotá offered to house me, as I was just recovering from food poisoning, Sergio immediately spoke to me in Spanish, in a non-friendly tone, explaining I could not get a refund. For the record, my reservation was non-refundable. I am not litigating this. Instead, I want to highlight how Sergio’s attitude of being a nice guy tailoring to clients in English flipped hi script on me, even though he saw me being physically ill. After some back and forth, he said they’ll charge the first night and will check with Expedia. Expedia emailed me a week later to tel me the hostal refused to provide any refund. Again, not litigating the reservation’s refund, as it was non-refundable. Just noting that as others here have expressed, Sergio the manager is two-faced. Lastly, the location of the place is less than ideal. It is in an uphill un-paved road at the end of the block. Bringing up ny luggage was a hazle, as the taxi could not go up!
자세히 읽기
yazmin lucero
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
6.0
/10
15주 전에 리뷰함

Hotels.com verified review

Esta céntrico y el personal es amable
Carlos
10.0
/10
22주 전에 리뷰함

Expedia Group verified review

Fantástica estancia muy amena. Volvería
william leonardo
8.0
/10
26주 전에 리뷰함

Hotels.com verified review

Todo en el interior del hot
Ruth
2.0
/10
32주 전에 리뷰함

Hotels.com verified review

Do not be fooled by the pictures. It’s dingy and dirty, zero amenities. There was coffee maker with no coffee powder provided, no towels in bathroom to wipe hands, bed is not a twin it’s single. Rooms are tight!!! There’s plenty of other options in the area. DO NOT WASTE YOUR MONEY ON THIS
모든 상위 리뷰를 확인하셨습니다.
페이지당 리뷰 수
20
40

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