Very helpful staff, convenient location in the historical center of Santiago. Breakfast lack variety; it is basic but sufficient. Could be more helpful if the hotel has adaptors to lend.

Hears fighting/glass breaking and yelling outside of hotel at night. Room was fine but loud from road outside the window. Many other hotels in the area to stay.

Todo muy bien

Equipe muito atenciosa e profissional. Hotel próximo ao metrô e ao comércio central.

Heater, tv, were not working properly

Good location but small reception with no lobby for guest waiting to check in. Reception are not so friendly, unwelcoming and simply dont care about their guest.

Bueno

They had a free breakfast...the area it's in was not too safe in the evening. The front desk staff was all right but not particularly friendly. The view was nothing special but at least the place itself felt safe because they kept the front lobby locked to outsiders. They had a vending machine in the lobby, so although water was not free, at least it was available to purchase. They don't store your luggage, so we had to pay an extra $30 to extend our checkout time just so we had a place to keep our luggage till our flight. The room had a microwave and mini fridge which was helpful to have. And their safe was large enough to keep our laptop in. And there is also a minimart (Oxxo) a 1 min walk away which was helpful as well.

Oui, le menu du petit déjeuner était bon avec beaucoup de choix. Le personnel était au petit soin et souriant.

Limpio, ordenado.

Nous n'avons pas eu de navette. Nous avons du prendre un taxi, que l'hôtel avait appelé de notre part

Room was clean,staf wasn’t helpfull,breakfast was poor,air vconditioning and heating was good.

The breakfast was good. The only complication I had was with the luggage hold, there wasn’t any space at the time, but the hotel in front had some, so it wasn’t so bad.

Very good

Yes, it worked properly.

Kind and helpful staff

Quarto bom. Secador de cabelo nao tinha ar quente. Solicitei um secador emprestado e nao tive resposta. Solicitei troca de quarto e, depois de dizer que trocariam, falaram que nao seria possivel. Funcionarios bem ríspidos na tratariva dessa demanda. Nao recomendo, especialmente se precisarem de secador, pois eh so para enfeite.

Very handy for all the historic attractions and dteff very friendly and supportive

El Hotel está excelentemente ubicado, a pasos de la estación de metro L1, así que la conexión con el aeropuerto es fantástica. La habitación es espaciosa, cómoda, con buena luz y buen baño. Cuenta con TV Smart. El desayuno es buffet y es variado. Por el precio de la estadía vale la pena. El horario de desayuno también es muy acertado. El staff es muy educado y con buena disposición.

Everything was great.