you can't turn on and off the AC in the room. the Control panel of the AC is locked in a small box and only the reception has the key, so every time when you like to control it, you should go to the reception, which is ridiculous. AC in the Gym is off always.

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The rooms floor was not clean and the blankets on the bad were duty like if they did not changed them after the last guest There were a lot of long heir on top of the blankets

No danas de una llave por habitación si requiere más de una llave la cobran en otros hoteles no pasa eso

Habitación cómoda …………………

This is probably one of the best hotel in my opinion

Buena atención en todo momento. Si tienen un asunto que ir a atender a Reynosa y se quedarán más de un día es el mejor lugar

Todo bien

Everything was super good great service

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Cierran puertas y cobran descorche sin anunciarlo

Malo

Great employees hotel was very clean. Comfortable bed delicious breakfast.

Unfortunately, on check-in, the room was not clean. The tub, toliet, and sheets were full of hair. However, they did a much better job the following day. The parking is very safe and the front staff is very attentive. Had it not been for the terrible cleaning service on day 1, I would have rated this hotel at a 4.

Todo perfecto muchas gracias al chef mauricio del restaurante muy atento y como siempre regreso todo perfecto

Exelente hotel muy limpio y los meseros del restaurante muy amables to dado el personal 11 de 11

Clean room, nice staff, very tasty food

Muy malo servicio

clean room and friendly staffs

Excellent