Checking in, we met another guest trying to enter our room as they've been shuffled around (whole building booked). Our codes didnt work and had to communicate for a while to grab the right ones. We've booked the deluxe room, however we were given the economy; there was only a bed and a few chairs and a table, our room did not match the photos. The owner/manager confirmed that we were given the "correct room" and that the amenities booked for the deluxe room were the same given to us, however we would disagree as the economy and the deluxe had the same listed amenities, but we booked the deluxe for the extra space and furnishings we wanted; had no choice to accept it as we were afraid they would to change the codes remotely if we continued contesting. We also ran into additional guest who had check-in problems (room not available, transfered from a different Nestor location). Bookers beware.

Great room and facilities in a convenient location to two tube stations and a vibrant Wetherspoons pub and loads of restaurants and cafes. The bed was comfortable, and kitchen facilities were good. The shower/toilet room is on the small size and could be tricky for larger people. There can be a bit of noise outside at times (eg rubbish bin pickup next door in the wee hours) but thats usually not for long and should not detract from the great roomy accommodation. The host communication was excellent and timely.

Really nice stay. I’ll defo be back.

We had a wonderful stay in the penthouse — it truly exceeded our expectations. The apartment is spacious, spotlessly clean, and beautifully laid out, with a fantastic private terrace that wraps all the way around. The kitchen is fully equipped with everything you could possibly need, including an oven, microwave, dishwasher, and induction hob. Whether preparing a full meal, a quick snack, or simply heating something up, it made everything easy and convenient. The location couldn’t be better. Just moments from Shepherd's Bush Market and Shepherd's Bush Underground stations, getting around London is effortless. Westfield London is also just a short walk away, offering fantastic shopping and a wide variety of dining options. Staying at Bakery House made us feel less like tourists and more like locals but with the added convenience of helpful Nestor staff who were easy to reach via Whatsapp. Having the freedom to cook, relax, and enjoy truly felt like having a second home in London. We would happily stay here again and highly recommend it to anyone looking for comfort, space, and an authentic London experience.

Noise was terrible