8.0
매우 좋음
리뷰 18개
청결

8.6

편안함

10.0

서비스

9.2

실제 이용 고객 리뷰 Andara Hotel

페이지당 리뷰 수
20
40
상위 리뷰
Cathrine
icon-
6.0
/10
15주 전에 리뷰함

Hotels.com verified review

I stayed in one of the «city view» rooms, which is basically facing a very loud and busy street. The windows do not cancel out any noice at all, so it sometimes felt like the traffic was in my room. Luckily, I stayed there by myself and could wear noice cancelling headphones, but it’s not a place for two people to wind down and have a cozy conversation after a busy day. There was an issue were some strange material sprinkled down from the ceiling onto the bed. I reported it to the receptionist, but they couldn’t figure out what it was or why it happened. The breakfast was simple, eggs on toast.
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Toni
10.0
/10
30주 전에 리뷰함

Hotels.com verified review

Nice room, fun location, friendly staff. Just note, no air conditioning. Overall, good value and solid option
Thea
icon-여가 파트너와 함께
여가 파트너와 함께
8.0
/10
35주 전에 리뷰함

Expedia Group verified review

Staff was friendly and the room was spacious & nice. Like other reviewers noted, the front room facing the street was loud due to traffic noises. There’s a cute restaurant next to the hotel.
Michael
icon-여가 파트너와 함께
여가 파트너와 함께
4.0
/10
37주 전에 리뷰함

Expedia Group verified review

The staff were friendly enough, but the management of the hotel was lacking in basic planning and customer service protocols. There is no safe, and there are no bedside reading lights. After check-in they tell you “by the way” the restaurant downstairs will have noisy events “only until 1:30 or 2:00” on Friday and Saturday nights. Although street noise is to be expected for a ‘city view’ room in a huge city like Lima. the restaurant noise was terrible. Four out of five nights the doorbell rang incessantly— there was no indication that there were any night staff to deal with either late arrivals or people needing to get in without a key. The hotel had absolutely no spare towels— because it was a holiday, the ‘laundry service’ was not available for two days; when we asked again on the second day for clean/dry towels, the staff just shrugged shoulders and said sorry it is ‘a problem’. The room floor was extremely dirty (you don’t want to see the picture of our feet after walking from the shower to the bed) — this was still the case after we asked for the floor to be swept. The hotel asks that you do not flush toilet paper, but they don’t empty the toilet paper trash cans unless you specifically ask —even then it didn’t always happen. It took more than an hour and three requests to get a roll of toilet paper…. The hotel is in a good location and the building has character. Read a bunch of reviews before you book this place.
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Eduardo
10.0
/10
39주 전에 리뷰함

Expedia Group verified review

Awesome service, front desk super helpful and willing to help anytime .. thanks so much guys!!
모든 상위 리뷰를 확인하셨습니다.
페이지당 리뷰 수
20
40

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