Clean beautiful decor amazing staff!

Great pool and rooftop. Hidden gem!

The hotel is good! The location is excellent. The pool is small so if your planning to spend a day in the pool plan to arrive early because they’re only like 5 loungers

Great staff and great amenities

Perfect location. Great staff very nice and helpful

I had an amazing time and appreciate the attention to detail and care I received. I will definitely recommend to family and friends!

Muy buen servicio y ubicación.

A nice atmosphere at the hotel. Helpful and friendly staff. Very good location at the quiet side of the Gran Via.

Spa gym cuarto bar todo excelente

Hotel tres agréable. La chambre est un vrai cocon. On devient addict a l'odeur de l'hôtel. La literie est extraordinaire. Le personnel est très serviable et disponible.

Boutique hotel in the middle of the action in Madrid

Wonderful hotel, great location

O Hotel é fantástico, dos melhores que já fui. O local é muito bonito e o atendimento excelente. Recomendo a todos.

The place is amazing and very cozy. Great location!!

New redesign hotel. Perfect guest services.

Loved our stay here! We used the hotel as a base for Mad Cool festival and it was perfect. The food and drinks were exceptional, our room was wonderful, the fitness classes and spa facilities were great. We are Pilates trainers, and good hotel classes are hard to come by, but we really enjoyed these ones. The only thing that could be improved is the sound proofing in rooms. One night the bass from the hotel bar was very loud and we were woken up at 2am, but the front desk sorted it asap. A big shoutout to Pool Bar waiter Alberdo, super hard working and charming. We will be back! A true 5 star experience

The hotel was beautiful! The lobby and the rooms and decor. 1. The bell staff should offer to take your bags. We can say no, but they should offer. 2. The cleaning crew did not pick up used cups of coffee and tea for 2 days. 3. The pool staff would not serve drinks and we had to ask 2-3 times for snacks. It was dirty. Lemon slices and fries and towels everywhere on rooftop pool. Granted that they’re new. Some work to be done! Thank you

A beautiful property - the shared spaces and rooms were so luxurious and well designed. One of my favorite hotels I’ve ever experienced. I chose the property for the spa space and rooftop pool/bar - which were both amazing. The breakfast was excellent. The rooms were very comfortable - tall ceilings, excellent AC (important during a heat wave in the city), very nice shower and bathroom space. All of the staff were extremely friendly and helpful. I will definitely return!

Beautiful hotel in a very central location. While it opened only recently, there were no noticeable teething issues. The rooms were well appointed, clean, spacious, and well designed. The common amenities were also beautiful and they had cool, interesting programming like a film screening and yoga class. The pool was small but very refreshing providing welcome relief from the heat. Would definitely stay again!

Visually impressive hotel with professional staff in a great location, but sadly lacks in a few basic functional comforts (e.g. surfaces to unpack in bathroom and bedrooms, dark rooms with dim lighting) and could do with some further investment in maintenance (e.g. unsecured pool decking).