Limpieza execelente todo impecable,el servicio del personal mejor imposible super atentos todos la encargada de la mañana Brisa muy amable están todos enfocados en el bienestar del huésped.

El hotel es pequeño la habitación cómoda y agradable, la atención al recibirnos fue muy amable, lleganos ya por la noche y con hambre por lo que cenamos ahí en el restaurante del hotel y todo muy rico, bebidas por igual, lo único que se nos hizo raro fue que no hiciero limpieza de la habitación y no tendieron cama al siguiente día, solo.nos quedamos 2 noches . En geneal es lugar agradable y todos muy amables.

El check in y el check out fueron algo confusos ya que no hay personal 24 hrs en recepción, de ahí en fuera todo muy bien

We drove about 4 hrs from Merida and arrived just before 13:00, the plan was to eat lunch at the advertised Italian restaurant in the hotel, but it was all locked up, closed. We decided to drive over to the beach, drive because it looked like a much more than the listed 7 minute walk to the El Cuyo Playa. It took more like ten, fifteen minutes drive to get there and when we found a lot of trash, bottles plastic trash styrofoam, diapers etc. not e place where you would want to spend time.The "trash station" had no trash cans, just a mountain of trash strewn around it. The playa had a foul smell from trash and likely from a lot of rotting sargasso, seaweed on the beach and in the water. We left to go back to the hotel to talk to them about the whole situation,We drove about 4 hrs from Merida and arrived just before 13:00, the plan was to eat lunch at the advertised Italian restaurant in the hotel, but it was all locked up, closed. We decided to drive over to the beach, drive because it looked like a much more than the listed 7 minute walk to the El Cuyo Playa. It took more like ten, fifteen minutes drive to get there and when we found a lot of trash, bottles plastic trash styrofoam, diapers etc. not e place where you would want to spend time.The "trash station" had no trash cans, just a mountain of trash strewn around it. The playa had a foul smell from trash and likely from a lot of rotting sargasso, seaweed on the beach and in the water. We left to go back to the hotel to t

Excelente lugar para hospedarse, si bien no está frente a la playa, es muy cerca para ir caminando. la atención de Paolo de lo mejor