The best hotel I've stayed in Guyana by far. It was clean and all the staffs were friendly

The meals are expensive just like NY, overall it was a great experience. Will book again

Staff/service was very slow. There was no hot water running in our room. The entire stay went by and we were having cold showers. There is no kettle in the room, so you can not get boiling water for a tea or coffee after 10 pm. The coffee machine was not working in our room. The safe wasn’t working when we first arrived; shortly after, the engineer arrived and fixed it- so we were able to use the safe in the room during our stay. There was a broken piece in the shower stall. The toilet clogged on us on two different occasions. Staff was very friendly and patient and accommodating. The place was clean and new. The amenities were lovely. Pool and tennis courts and fitness centre were in great condition with a variety of equipment to use. Very big and spacious hotel. Food from hotel restaurant was beyond satisfactory.

Clean room

Brand new hotel on a brand new highway close to the center of town. The pool and tennis area is very nice, as well as the plentiful outdoor seating areas situated in the well manicured gardens. Friendly staff and good service also.

Hot water was not working neither thr hair dryer other than that it was good

Clean room friendly staff will definitely visit again!

it was a good stay for a newly opened facility. minor teething issues but nothing to complain about.

Hopefully this review allows others to make informed devisions. Pros- clean, staff friendly, adequate amenities. Cons- highly over priced for a hotel that is incomplete, meal prices are ridiculous. I am talking about GY $ 4000 for a cup of dhall and a cup of rice ( no protein). If you wish a protein option for example 4 small pieces of fishcalkes cost you am additional $3998 to be exact. Breakfast lunch and dinner options are very limited and drinks are pricey. Paid additional for pool view and was given city view( was changed with attitude when i protested).No microwave in rooms. No room service. Receptionist take a while to answer calls. Hotel incomplete.

Everything about the place

Breakfast was ok, could have some more varieties in food, juices/hot brewages as there was only 2 types of teas and coffee. Not black tea just 2 herbal teas. Pool is excellent! Changing areas not in service as the hotel is fairly new so many things are still not up and running yet. Staff is very nice but needs a lot of training in being hands on as mentioned hotel is new so there are still in training...very friendly staff though. Always willing and helpful to go the extra mile.

There is only one restaurant on site with limited options and very little variety each day. The Hotel is new and very clean. The location is good but there are not many things to do within walking distance.

Overpriced premium business hotel well located. 300 USD a night with no breakfast, no minibar, no cleaning (unless you ask I guess) and $25 a small glass of everyday red wine, no thanks, the oil money is going quickly to local entrepreneurs head, a pity

Room did not have hot water. Toilet did not flush. Did not inform staff that water will be cut off. Restaurant did not inform that there will be a dinner so no table was available for hotel guests on valentines night. Wow. Pasta needed more boiling. Chicken wings was hot ass. Staying w my pregnant wife and this is what I get for service. Had to tell staff to refill coffee pot. All that money paid and breakfast not even included. Train your goddamn staff Sheraton!!!

Yes

Yes