9.0
특별함
리뷰 28개
청결

9.0

편안함

9.4

서비스

9.6

실제 이용 고객 리뷰 Illa B&B

페이지당 리뷰 수
20
40
상위 리뷰
YUKI
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여가
6.0
/10
14주 전에 리뷰함

Expedia Group verified review

スタッフはみな親切に対応してくれました。 ただ暖房がなく部屋は常に16度くらいでとても寒かったです。ここにくる方は防寒対策が必要です。
LUIS
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여가
10.0
/10
15주 전에 리뷰함

Expedia Group verified review

Friendly staff, clean rooms, and great location near the central plaza and shops.
Elizabeth
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여가
10.0
/10
19주 전에 리뷰함

Expedia Group verified review

Christian went out of his way to ensure a pleasant stay. I stayed in multiple rooms, and overall, I was very happy there. Karla, Victor and Nicholas were all friendly and helpful and I am grateful. The view from the breakfast room is stunning. The rooms with kitchenettes are especially convenient.
JOSE ANGEL FERNANDEZ
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2.0
/10
20주 전에 리뷰함

Expedia Group verified review

No vayas si no quieres pasar FRIO!!! Estuvimos alojados 5 noches. El alojamiento está bien situado y es muy chulo, pero eso es todo. NO DISPONE DE NINGÚN SISTEMA DE CALEFACCIÓN!!! En Cusco, la temperatura de noche puede alcanzar los 3ºC, y la habitación no está acondicionada. Obligaba a ir en la habitación con chaquetas y sin temperatura de confort. Se le comentó a Recepcción, y nos dijeron que solo había 2 calefactores para las 9 habitaciones. Se pidió que se hablase con la propietaria y nos confirmó que no iba a proporcionar más calefactores. Incluso nos comentó que en el contrato ponía que no había calefacción (en ninguna parte del contrato con Expedia pone que no vaya a tener calefactor). HORRIBLE, MUCHO MUCHO FRIO EN LA HABITACIÓN. Imposible mantener una temperatura de confort. No logramos entender que la propietaria permita que los clientes pasen frio en la habitación del alojamiento. Por otro lado, comentar que no dispone de toallas de mano (solo de cuerpo), y el jabón es el mismo para manos, cabello y cuerpo. El desayuno es el peor del viaje: 2 trozos de pan con mantequilla+mermelada, pieza de fruta, vaso de zumo de bote y café soluble. Nada de proteína (jamón, huevo, queso...). No repetiría ni recomendaría su alojamiento, especialmente a familias con niños y menos en época invernal.
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JOSE ANGEL FERNANDEZ
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2.0
/10
20주 전에 리뷰함

Expedia Group verified review

No vayas si no quieres pasar FRIO!!! Estuvimos alojados 5 noches. El alojamiento está bien situado y es muy chulo, pero eso es todo. NO DISPONE DE NINGÚN SISTEMA DE CALEFACCIÓN!!! En Cusco, la temperatura de noche puede alcanzar los 3ºC, y la habitación no está acondicionada. Obligaba a ir en la habitación con chaquetas y sin temperatura de confort. Se le comentó a Recepcción, y nos dijeron que solo había 2 calefactores para las 9 habitaciones. Se pidió que se hablase con la propietaria y nos confirmó que no iba a proporcionar más calefactores. Incluso nos comentó que en el contrato ponía que no había calefacción (en ninguna parte del contrato con Expedia pone que no vaya a tener calefactor). HORRIBLE, MUCHO MUCHO FRIO EN LA HABITACIÓN. Imposible mantener una temperatura de confort. No logramos entender que la propietaria permita que los clientes pasen frio en la habitación del alojamiento. Por otro lado, comentar que no dispone de toallas de mano (solo de cuerpo), y el jabón es el mismo para manos, cabello y cuerpo. El desayuno es el peor del viaje: 2 trozos de pan con mantequilla+mermelada, pieza de fruta, vaso de zumo de bote y café soluble. Nada de proteína (jamón, huevo, queso...). No repetiría ni recomendaría su alojamiento, especialmente a familias con niños y menos en época invernal.
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Genesis
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친구 및 가족
10.0
/10
21주 전에 리뷰함

Hotels.com verified review

El lugar es muy bonito, me encanta la vista de este lugar y que la habitación huele bonito. La decoración es hermosa y tienen buen trato al cliente. Solo tuvimos un pequeño tema con una sábana pero ya lo comentamos personalmente.
Pamela
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여가 가족 휴가
10.0
/10
22주 전에 리뷰함

Expedia Group verified review

O lugar é bem tranquilo. Ótimo para quem busca sossego. A única parte ruim é que está bem no alto, então o ideal é que estejam preparados para descer e subir alguns degraus bem íngremes. De resto, valeu a pena.
Naomi
6.0
/10
23주 전에 리뷰함

Hotels.com verified review

Achei razoável, a propriedade é bonita, o café da manhã é ok. O quarto não parece que foi limpo direito. O lençóis estavam com cabelo e o banheiro cheio de mofo. Um lado bom, a água é bem quente, mas falta um sistema de calefação.
Amanda
10.0
/10
24주 전에 리뷰함

Hotels.com verified review

This was a really lovely hotel! The room was spacious, clean, and it was very centrally located! We really recommend this hotel!!!
Tomoya
10.0
/10
24주 전에 리뷰함

Expedia Group verified review

坂の上にあって、歩くの大変ですが、部屋は清潔ですし、値段もお手頃で、文句はありません!
Roscoe
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여가
2.0
/10
25주 전에 리뷰함

Expedia Group verified review

Heavy moulding in the bathroom. Room is run-down with random stains and patches on the walls. Unknown metal protrudes from the wall. Bathroom rails and shelves are rusted. Staff provided inaccurate check in procedure, though it was resolved relatively quickly. I do not recommend this property. At this price range there are much better options in the area (or at least unmoulded options).
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Camila
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4.0
/10
29주 전에 리뷰함

Expedia Group verified review

We had two stays here (before and after Machu Picchu) and the firat one went fone but the second one was terrible. The room is fine but the bathroom really needs work done. There were a lot of dark stains and when you shower the whole bathroom floods. The room was extremely cold, there were warm blanks for the bed but whenever you had to get out of bed or get dressed, we would freeze. When we came back from Aguas Calientes we booked a taxi with the hotel. Out train was late and we let the hotel know but they didnt answer. We arrived at 11pm and there was no taxi waiting for us and the hotel would still not answer messages, so we ended up just getting a taxi at the station. When we arrived at the hotel they said our bags would be already in the room, but they were not and there were also no towels, so we had to get that sorted. They also ask you what time you want to get breakfast and when you show up you might still wait up to 20 min to get a table. The breakfast was extremely simple, just some bread, butter, jam, juice and instant coffee. Although the room for breakfast should be a nic eplace to hang out and a tea or coffee, most of the time it was super dirty. The good things about the place is that the bed is very comfy and it is very quiet.
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Julie
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6.0
/10
30주 전에 리뷰함

Expedia Group verified review

Mold and moisture made this place not returnable for us due to our health conditions. It's a lovely location and safe with kind staff but not as quick to respond as I hoped. Hopefully they can make changes with air flow and new drapes and paint. and in that case I wouldn't hesitate to return.
Amaryllis
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여가
10.0
/10
31주 전에 리뷰함

Expedia Group verified review

Très bel hébergement, j'ai adoré mon grand appartement. La vue est magnifique du haut de la colline, mais il faut monter une bonne côté avec plusieurs marches pour se rendre. Le petit déjeuner est assez standard (pain, gelée, café, jus et pomme), mais le personnel est très gentil. Même si peu d'entre eux parlent bien anglais, on reussit à se comprendre. Aussi, très bonne communication via WhatsApp. Par contre, un peu déçu que la description affiche service de buanderie, car en fait, ce n'est pas offert. J'ai dû le faire moi même à quelques coins de rue. À part de cela, j'ai adoré le tout.
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Elaine
6.0
/10
34주 전에 리뷰함

Hotels.com verified review

The B&B, dinner room had an amazing view of city of Cusco, breathtaking and they offer juice, fruit, bread, butter, cocoa, tea, coffee, no eggs. The hot drinks are available all day. The room and decor are dated, the room we had no heat, so we paid extra daily for a heating device that helped greatly. The location is on a very steep street and not an easy area to identify. It is downhill to main historical area around two blocks. Steep walk up to ruins and church, where you can get an easy cab.
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Verified traveler
10.0
/10
35주 전에 리뷰함

Hotels.com verified review

Kleines B&B mit freundlichen und hilfsbereiten Besitzern und Mitarbeitern. Sauber und einer ruhigen Lagen in Miraflores. Für uns war es genau richtig.
Regina
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여가
8.0
/10
35주 전에 리뷰함

Expedia Group verified review

The property was clean, cozy, and in a great area. I woke up to a beautiful view of Cusco every morning. The gentleman at front desk was kind and always responsive. Overall, great stay.
Filipe
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여가 파트너와 함께
10.0
/10
36주 전에 리뷰함

Expedia Group verified review

Equipe de atendimento atenciosa e prestatativa por meio de WhatsApp e pessoalmente, ja que nao há um recepcionista 24h presente no local. Tive que sair antes do horário do café da manhã para um passeio e o pessoal deixou um pacote com alimentação preparado. O quarto é bom, mas a acústica precisa de atenção. O chuveiro é excelente, com muita água quente.
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swarnabha
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여가 가족 휴가
8.0
/10
36주 전에 리뷰함

Expedia Group verified review

This is a good place to stay in Cusco.
Wenqing
10.0
/10
37주 전에 리뷰함

Expedia Group verified review

it is very quite and good to stay. just a little bit too many stairs to climb, but totally fine!
페이지당 리뷰 수
20
40

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