My code didn’t work on either door but it was resolved very quickly via text. I won’t hold that against them as it’s just an admin error. The room I was given first hadn’t had cleaned but again, they resolved it within seconds via text. I’d say don’t be put off if you have to text them, there’s cameras in the communal areas and they can easily help out. I enjoyed my stay overall and if I find myself here again, I would use it. It’s not for hotel snobs or the easily annoyed Karen’s of this world, but if you need somewhere to lay your hat south of the river, it beats the ridiculous prices that have affected all accommodation since COVID.