전체 평가 및 리뷰 Sheraton Imperial Kuala Lumpur Hotel

매우 훌륭한 호텔입니다. 퀼 시티 몰 바로 앞에 있어서 위치가 매우 좋고, 객실도 매우 넓습니다. 서비스도 매우 만족스럽습니다. 다시 방문하고 싶습니다.

모든 서비스가 좋았고 쿠알라룸푸르의 쉐라톤 임페리얼에 머물기에 좋았습니다.

오후 5시에 도착했는데 부모님 방은 아직 준비가 안 돼 있었습니다. 짐을 보관하고 식사를 하기로 했습니다. 짐이 준비되면 방에 넣어주겠다고 약속했지만, 그러지 않았습니다. 방은 넓었지만 욕실은 그렇게 깨끗하지 않았습니다. 하우스키핑이 좀 게을러 보입니다. 새해 전야 저녁을 먹었는데 음식이 맛있었어요. 그리고 아침 식사는 다양한 음식이 많이 있습니다. 하우스키핑을 고쳐 주시면 앞으로 다시 올 것을 고려해 볼 수도 있을 것 같습니다.

저희는 오후 5시에 도착했는데, 방이 준비되지 않았다고 했습니다. 체크인 시간은 오후 3시인 줄 알았습니다. 방은 넓었습니다. 하지만 가장 큰 문제는 하우스키핑이었습니다. 하우스키핑이 방을 청소하지 않았다는 걸 알고 있습니다. 첫날부터 욕실 바닥에 이전 투숙객이 쓴 미니 치약이 있었고 마지막 날까지도 그대로 있었습니다. 둘째 날에도 물과 수건을 주지 않았습니다. 방에 있는 음료수 컵을 교체하거나 세척하지 않았습니다. 3일 연속으로 같은 컵을 사용해야 했습니다. 아침 식사는 음식이 풍부해서 좋았습니다. 위치가 전략적이었습니다. 하지만 앞으로 다시 여기 오고 싶은지 잘 모르겠습니다. 하우스키핑 부서를 고쳐주세요!

방은 매우 깨끗했고, 전망은 정말 숨 막힐 듯 아름다웠습니다. 저희 휴가를 잊지 못하게 만들어준 쉐라톤에 정말 감사합니다.

깔끔하고 깨끗한 좋은 장소이며, 리셉션도 너무 좋고 친절했습니다. 호텔이 너무 크고 직원들도 매우 친절했습니다.

The room is super clean. And HUGE! Great location and service. Totally worth it.

Service is great, room is clean.

The room is super clean. The staff also very humble. Near Monorail Station, easy to find local food (chow kit street). Very recommended to stay.

Stayed for a night to attend a wedding ceremony nearby. The service by the staff was excellent!-from luggage porter to breakfast attendant, all were very helpful and friendly. Really wished that we could've stayed longer. Very convenient as well-walking distance to Kuala Lumpur tower, KLCC, etc. Just one thing, I hope they will revamp their pool to a modern and bigger pools with greater ambience. Looking forward for my next stay!

Room was good and clean but Bf so so.

Khach Sạn tốt, cũ nhưng sạch sẽ và yên tĩnh.

Left room late one morning around 11AM and returned in the afternoon around 3-4PM, room still not tidied up. Understood might be because left room late. Called guest services to have room cleaned. Next day left room early morning around 7AM, returned around 3-4PM same thing occurred. Turned on"Clean Room"sign on both occasions. Room temperature too cold, and gets colder whenever aircon switched OFF, thought weird or maybe too hi-tech for me. Proper operating instructions needed. QR codes for in-room dining only shown on a blurry TV, hence not scannable. Printed QR codes only available at Concierge desk (need to leave room just to scan QR code, ridiculous).

The room was OK. Breakfast was satisfying. But the new staff wrongly charged me twice for the room price. Fortunately I double checked and the hotel apologized and gave refund.

Hotel yang sangat awesome. Staff yang sangat mbntu,expecially sorang staf agak berusia di bahagian hadapan (sangat peramah)

The hotel’s facilities was better and surprising than illustrated. The room was so cozy and comfortable with 2 twin beds and city view. The bathroom was the best in the hotel. The buffet breakfast was delicious with dim sum corner, noodles corner live egg station, pastries and salads. Other facilities include spa with sauna but steam and jacuzzi were under maintenance. That was a little disappointing. Swimming pool was fun too but the restaurant and the villa is not open. Overall the interior of the hotel is awesome and has many insta worthy photoshoot spots.

Very clean room. Have free wifi. Parking ok but need to pay rm9/day. Strategic location where in front of hotel was shopping mall. Just walking distance to go to restaurant in kg baru eg thai food.

The room was big and comfort, clean and complete enough. Will stay in here if I come back to KL. Good food. And when I got the problem due to the system booking, they can solve the problem immediately. Very recommended!

Hotel agak kuno, kebersihan kurang, kolam renang kecil, makan pagi ada salad yang bau, staf hotel ramah, menurut saya termasuk hotel bintang 4 ke bawah..

Awesome stay and very lovely place