- Vietjet Air's COVID-19 test service is only available for passengers who have purchased a Vietjet Air’s flight ticket.
- Please contact us at least 9 hours before departure time to register the service
- Passengers are responsible for arranging their test schedules. Vietjet Air and Traveloka are not responsible if passengers fail to get the test result in time for their departure.
- Vietjet Air's COVID-19 test service is not refundable.
- Vietjet Air has the right to change the terms and conditions without prior notice.
- The covid test validity depends on airlines policy. Please refer more to Traveloka Safe Travel Page.
- Infant is not eligible for the free COVID-19 Test.
We suggest you to stay updated on the latest travel requirements by the national and regional authorities though their departure and arrival airports. Please note that Vietjet Air and Traveloka do not guarantee the passengers’ ability to travel, as the decision lies with the airline and airport officials.
For more information, please check the airline's Terms and Conditions
here.