Alto Hotel on Bourke

Room are dirty, dust in everywhere with blood on bedsheet, can hear the voice from next door. Called reception twice with no on pick up, the good thing is it’s located in city centre.

Fantastic apartment for family. Look forward to go again.

Good location and helpful staff. Always smile and willing to help.

非常貼心的服務，早機到達時已很累，他們竟然安排給我們免費提早入住，房間整齊清潔，地點方便。

服務員很有善，位置得方便！

交通方便，近市中心

Hotel is old and some facilities need to repair or change. However, staff in this hotel are very nice and friendly.

我住在1/F最細小型房間, 窗外便是樓宇間的行人走道, 晚上會有路人在樓下煲煙. 窗簾遮光不太好兩邊會有光射入. 房間打掃有點媽夫, 一日遊玩回來洗手間的沙塵依舊在原位, 放在床舖上的睡衣他們只用被蓋上便算. 這是一間110%禁煙的酒店, 對煙味敏感的人是大好處.

飯店位於墨爾本市中心，不行五分鐘就可以到南十字星車站。房間乾淨舒適。

很好的体验，不愧被众多驴友推荐。所处位置到哪都方便，购物餐饮观光都可覆盖到，很赞。酒店服务和卫生也很好，赞！

酒店门口就是超市和轻轨站，不远就是火车站，有机场来回大巴车。没租车的朋友，选择这家酒店绝对靠谱。

will be back

The Alto Hotel is not worth staying at. The air conditioning did not work in our bedrooms. There was dirt buildup in the corners of the bathroom floor. The staff were not very friendly and seemed extremely stressed. I did not get my security deposit back!

We loved this little hotel - excellent location close to all transport - airport bus, free trams, buses and easy walking to sights. Fabulous staff, especially Jess and really appreciated the latte machine downstairs.

Great location

Staff were courteous and helpful. Great location, close to trams, trains, the Outlet Centre and Coles.

Clean rooms and great location

朝スーツケース3個預かってもらったらチェックインまでに部屋まで運んでくれてました。部屋はメゾネット形式で綺麗でしたが、掃除は毎日してくれませんし、タオル交換もなかったのでフロントまで取りに行きました。フロントさんは英語も喋れない私達にも優しく接してくれました。ロビーでの飲み物とクッキーのサービスは良かったです。

Staff were courteous and friendly. Close to tram stop and restaurants, also near to Coles. Decent sized fridge/freezer. Free filtered water was good to grab each morning before heading out.

Was a good location, beds were comfortable and linen was fine. Was great having a kitchen and good air conditioning. But The room was very tired. Shower door was falling off and carpet seemed dirty. Big stain on rug and carpet.