奥图拉奥尔伯里酒店

Nice big rooms, interconnecting which was very handy for family. Only addition would be a microwave. Breakfast is good. Dinner not so good.

Great!! Nice and close to everything

Great location, spacious room, very welcoming and helpful staff. Would definitely stay again.

It is a great place to stay. Well located near shops and restaurants, plenty of outside parking, polite and helpful staff, and clean and good size rooms. I only wish the mattresses had more support. Ours was comfortable enough but it is probably ready to be replaced. I can only speak for the room we were in though. We are staying there again in the very near future and are looking forward to it.

Downtown location close to restaurants

Quick online checkin and even online checkout. Located in the heart of the town.

Staff are very polite,helpful and friendly. Breakfast and Dinner was very good. Safe and also walking distance to other restaurants. Parking is easy and free.

The room was clean and well kept, although a little aging noted in the bathroom and general colour scheme. It was little things like the globe in my bedside light had blown and not replaced. We reported this to the front reception and were told this would be replaced teh following day as there was no one to do this.

Friendly and welcoming .

The room was quite comfortable, although the lighting in the room was terrible. At night very hard to see with the yellowish lights. The shower was terrible as it made the bathroom floor wet. The restaurant was very disappointing. I had the Sirloin steak special. They weren’t busy at all but it still took 35 minutes for our meals to arrive. When my steak came it was just warm and very grissly.

Good location comfortable big rooms

9

The property has not been renovated for about 15 years. The showers flood, the side tables and all furniture are dusty. Would not recommend.

We live in the area but wanted to be in walking distance of a local venue to socialise with friends. The hotel is within easy walking distance to many good cafes, restaurants and social clubs in central Albury.

Excellent accommodation and venue

When I walked through the doors of this hotel I was met by a woman (Chris) behind the desk that didn’t even look at me nor greeted me. She was unsmiling and simply asked, what’s your name! She then informed me that as it was a public holiday there would be no room service or food available and if I wanted anything to eat I needed to go next door. I told her that Atura had not warned me of this when I made my booking. She curtly replied, because you booked through a third party (hotels.com). After driving for 7 hours the last thing I wanted to do was go next door to a restaurant. I told her that I wasn’t happy and I’d never heard of a big hotel such as this one closing its room service for meals on a public holiday! Not once did this woman apologise on behalf the hotel or even look vaguely interested in my concerns. Surely with the unemployment situation in Albury, the hotel could manage to find staff who know how to smile and greet and present bad news to a full paying customer?! I’ve never had such unfriendly service in a hotel. And obviously the hotel was cutting costs by not employing room service food staff due to having to pay higher public holiday rates! Disgraceful!

Convenient for city. Friendly staff.

The room was really clean and bed was very comfortable.

Great room and location, friendly staff.

My room was cleaned and replenished daily which was nice and the ease of onsite free parking was a plus. Bed was super comfortable . The only thing I would say it would be nice to have some plates and cutlery in the room which is just what I like when I travel but I stay here consistently every time I visit my daughter. Short walk to shops and cafes but does have an onsite restaurant as well. Well done Atura Albury