那努玛生态酒店

很不好的体验！提前几天订的房间酒店没有提供给我，酒店服务一般，居住环境比较差

there was no light at the motel entrance. It was disficult to locate the property in the dark. The room with cockroaches crawling around. The WiFi is bad. The owner said that we haven't booked the place and the cleaner threw all the food we kept in the fridge without checking my booking properly first. Although the owner bought back some food for us but we still lost some yummy food. This was a bad experience.

The property needs to be closed down. Old is one thing, unsafe, unkept and completely run down is another. The beds and pillows were hard and awful, sheets didn’t look like they had been changed. Stay anywhere else.

Disgusting. False advertising of property with a lovely pool, what b s that pool hasn’t been used for years, old towels, black grout in broken short tiles, filthy toilet. This motel should be shut down and the companies advertising this property should be legally dealt with. The cockroaches seemed to enjoy the area. How dare you charge money for this dump.

Found food left in the fridge. Close to the boardwalk.

Location wasn't bad very close to Narooma and walking distance to the Beach

Nice location, very helpful staff, room was quite pleasant with a nice comfortable bed. Would certainly be happy to stay here again.

Property need refurbishment, painting etc.

The property was not as advertised online. Very rundown and in need of repair and renovation. Swimming pool redundant - had grass growing on top of it. Lovely view from the room. No welcome at reception - key left on counter at 2.30pm. Non existent staff interaction with us at all.

The hotel is a literal junkyardtgat has nothing to do with the photos advertised. The furniture is very old and smelly. Rooms and toilets are dirty. Outdoor swimming pool is a swamp. Lands are not lawned. Although I arrived at 3:00pm with wife and kids, the room offered was not ready (very bad room). I was told to wait 30 minutes. Then I was offered an alternate room (not much different in condition. The offered room had 1 double bed and 2 single beds which was different to what I booked (1 queen bed and 3 single beds). I ended up leaving and had to pay $300/night at a nearby accomodation. Was a complete waste of time and ruined our day. I will never trust Expedia again.

Needs rebuilding, disgraceful old dirty, falling apart , do not know how this place was rated

Last minute arrival, no reservation! Owner straight forward and good social skills. The room is adequate which is ok with us, since finances are a priority. We are very satisfied!!!

Basic accommodation, with nice view from the windows. However, had to request towels and wifi passwords. No soap supplied. Heater did not work and was cold. At night the cockroaches came out, with one crawling over me in bed.

old school country vibe, everything worked and was clean. and it was quiet. it had plenty of quirky character

Not only was this the most disgusting place I’ve ever stayed, when I tried to get a refund with Expedia, there was no way to contact, email and even the online live service helper was a dead end. I’m so disappointed with my overall experience that I will never book through Expedia again! I will also be in touch with fair trade because there has been no true avenue for a refund. What a dodgy scam of a company!

Its alright for what it is

Very disappointed with this hotel. Every thing is dirty, old or broken. A strong smell of old furniture. Won't stay again and won't recommend to anyone.

Revolting. Dirty. Smelly

don't stop there

Manager on site: Immediate response whenever client needs help