Mercure Maitland Monte Pio

Friendly, helpful reception - very tired property

Very professional and friendly staff great comfortable room

Couldnt stay in the hotel, air purification system in the building adds a scent to the air, scent was unbearable within minutes causing migraines. Left after 40 minutes, no refund offered for 5 night stay

The room has a classic charm. The milk in the fridge was left open, and the room could benefit from some fresh air.

Great place to stay , was passing though ticked all the boxes for me, Dinner was nice & good value for money.

stayed here before , good price, free parking and nice place to stay.

The room was very tired. Tv didn’t work- only 2 channels.

There was a domestic dispute occurring in the room next to us which woke us up at 10pm. The roof out in the corridors was leaking from the rain. The ceiling in the corridor had mould from water leaks. The fish in the restaurant was way over cooked- which couldn’t be eaten and too expensive for the quality of the meal. And there was very little staff around when you needed something. I would not recommend.

What a beautiful, historic building.

The tap attached to the hand basin were covered with water and soap spots.

Staff always welcoming, very easy location and parking. Central. Rooms always comfortable and tidy. Charming little place, have stayed twice and it's a favourite.

I checked in at around just after 2pm yesterday, there was rubbish left in both bins from the previous person who had stayed there, 3 out of 5 light switches didn't even work & even after complaining apparently nothing could be done.

Always love staying hete

Room was ok but the bathroom was very smal and the shower flooded the bathroom even with towels on the ground making it very frustrating. Noisy air con. Could hear people talking clearly next room. Poor outside maintenance. Breakfast choice was very limited Staff were average. Overall was average.

The hotel has aged and needs to be renovated. While it is an old building, i could hear people walk around outside and in the room next doors due to the floor creaking. The room had a variety of different light fixture with several globes out. The air conditioning remot was broken. The room was spacous and th3 bed was reasonably comfortable. There was a restaurant and the food was ok, but limited.

The property was very unique with its age. Definitely looks better on the inside. Cleaning staff were friendly, rooms nice and clean. I would stay there again.

Haunted..

Easy,clean,quiet & restaurant in house.

Spacious room. Quiet.

Pleaseasnt