诺福克酒店

This is the worst hotel I have ever stayed in my life! I have never encountered such a terrible hotel, or perhaps I shouldn't even call it a hotel; it's more like a room in a bar. First of all, there are no hotel staff here. There is no one working at the reception room. If you need anything, you have to go to the bar to find the waiters for assistance. Our room is right above the bar, and it is not soundproof at all. You can clearly hear the music and party noise from the bar, making it impossible to rest. The movement of guests (probably due to opening/closing doors and collisions) constantly shakes our door. When we inquired at the bar late at night, the waiter said they clearly mentioned that the music would stop by 12 AM, but this is not true! We booked through hotxls.com, and the website did not indicate that this was a bar with such noisy music and party sounds. Major hotel agencies and the official hotel website did not mention this either. Even after 12 AM, there were still activities and conversations from the bar staff, preventing us from resting all night. In addition to the noise and the constantly shaking door, the room is very bright even with the lights off. Please see the photos. We left around 6 AM, and the waiters had not started working yet. There was no one to check us out, so we had to leave the room key in the room and leave.

位置很好，就在market别上，走去码头或者逛逛什么都很方便。房内设施很新，很干净。房主也特别热情，有免费wifi，还送了两杯留下bar的饮料。不足就是楼下是个bar，晚上会很吵，睡眠很轻的人谨慎预定。

Clean comfortable room free welcome drink at the bar a nice touch. Hotel itself a little tired but overall a pleasant stay will be back.

O quarto era muito confortável, a cama maravilhosa e o banheiro compartilhado estava sempre limpo e vazio. Apenas acho que deveria ter mais de um vaso sanitário. Eu tive apenas um problema no checkout que ocorreu de madrugada, mas aparentemente eu que não entendi onde deixar a chave e por onde sair na madrugada. A sorte é que um funcionário chegou e abriu a porta, se não tinha perdido o voo.

Great to have a park so close to Freo central. Lovely historic building. There was no ventilation in my room as the window was permanent close. Shared facilities were basic. Nice shower with very hot water Overall good value.

Historic building…pub in super-convenient location in Fremantle. Opposite the famous Freo Markets and excellent public transport on the doorstep should you need that.

👍

Neat and Tidy, all good..

The location is fantastic to walk around the Fremantle sites. We had dinner at the hotel which was also nice. The room was simple but more than adequate for us. The stay representred good value for money. The check-in/out was also pleasant with friendly staff

Staff were all excellent. Room was large, clean, bed was comfortable, housekeeping was daily and of a good standard. Location cannot be beat, right in the heart of Fremantle, walking distance to everything, bus stops nearby. The downsides: rooms are not soundproofed - you don’t get noise from the bar on the ground floor but you definitely get disturbed by any conversations being held in the doorway or doors being opened and closed. The bathroom was TINY, and cold (I visited in winter but still), and even though they provide a kettle and coffee machine, the bathroom basin is the only way to get water and it’s too small to fit anything other than a cup under the tap. You can fill a water bottle in the bar downstairs when the staff are there from 8am. I thought I’d lost an item and spoke to 3 staff members on separate occasions who each assured me they’d check with housekeeping for it and forward the message to the next shift leader and then the next time I asked about it the next person wouldn’t have a clue what I was talking about (lucky for me it was just hidden under something in my room!).

Perfect location. Super helpful staff

Value for money 👍 The bar & staff were sensational.

素敵なスタッフの皆さんでした！

Nice little ancient building with all the charm of a tavern of old but well maintained. Budget friendly yet decent accomodation with updated interiors and good clean rooms. You are attended to as soon as you enter the premises by any staff available. Comfortable and great location. Inhouse parking available which saves you heaps. Super easy reach of Freo Market and walkable area for the tourist. Only down side was the missing bathroom door! At least put a curtain in place! Aside from that, I’d stay there again.

Beautiful classic older place but the stairs was the only problem but everything else was great

Enjoyed our one night stay at the Norfolk

Staff were very friendly. Got a free pint voucher. Shared bathrooms were spotless. Yes there's music playing until 12, but it's a pub, so that's expected.

Hotel was unsuitable for a guest with a disability who was unable to climb the 28 stairs.

Thanks Norfolk team! Friendly staff, very helpful plus great place for some beers. Helped me out with a parking space aswell, thank you!

Great size room very comfortable bed great location.