棕榈小屋

Good facilities for activities, but the price is much higher than hotels out of Hamilton Island.

由落機的機場接送到櫃台check-in, 全程職員跟進，行李有人打點，check-in 後有哥爾夫球車送你到獨立小屋門前，超服務貼心。 小屋環境清幽，雖然下面便是主街，但有種遠離煩囂的感覺。 島上住宿一般是早上10:00 退房，自助早餐也是早上10:30 完結，正當我們苦惱，究竟先要退房還是先吃早餐，（因為退房和訂了自助早餐的餐廳有一段距離呢）於是打到前台一問，能不能吃完早餐才回房間拿行李再退房，意想不到的服務要出現，職員說:即管去享受早餐，行李放在房間，會有專人過來幫你拿行李到大堂，食完早餐後才前往櫃台交還門匙。 那刻有種賓至如歸的感覺，服務一流好貼心 。 PS 記得自備牙膏牙刷^_^

总体还不错，在岛上的位置也非常的便捷。建议最好住两晚，一晚的话非常赶

很方便的位置，到猫眼海滩、Marina、wildlife餐厅都很近。我们还在里面2次邂逅了袋鼠！很难忘的经历！ 房间里厨具一应俱全，烧点东西吃也很方便，慰劳慰劳我们的中国胃很有必要。 check-in有些不愉快。我们早上9点就到了，结果等到12点多才进房间，还是多次协调后调整的，感觉安排有点乱。

很方便的位置，到猫眼海滩、Marina、wildlife餐厅都很近。我们还在里面2次邂逅了袋鼠！很难忘的经历！ 房间里厨具一应俱全，烧点东西吃也很方便，慰劳慰劳我们的中国胃很有必要。 check-in有些不愉快。我们早上9点就到了，结果等到12点多才进房间，还是多次协调后调整的，感觉安排有点乱。

Central location with a number of pools to choose from. Close to beach and walking trails. Great to have access to a 24/7 gym. Would have been handy to know renovations were taking place and the swim up bar closed as a result.

Very friendly and helpful staff. Excellent breakfast and restaurants available on property. Lots of pools and vast beach to swim in. Free hotel transfers and shuttles available.

Pools were great. We did not have a beach view from our bungalow

Nice resort but lack of restaurant capacity

Installation dans un bungalow à l'écart du complexe hôtelier.. Le bungalow était très propre et fonctionnel avec tout le confort nécessaire ( climatisation, réfrigérateur, salle de bain) hamac à l'extérieur. Le seul point "négatif" c'est qu'il n'y avait pas d'eau froide ou fraîche. L'eau froide était tempérée... Au réveil le matin des wallabies étaient en train de chercher à manger et le soir c'est le ballet des chauves-souris frugivores.. Mon bungalow avait une vue partielle sur la mer.. Si vous réservez au palm bungalow, demandez le bungalow B49..

Good room, nice and clean. House cleaning arrived at 8am which seemed really early and the pool isn’t on site which is a bit of a shame.

Super helpful staff

Staff were mostly good. The room however wasn't. It was dirty, in need of a deep clean, we found a couple of cockroaches, getting help to fix stuff like making another bed up as requested prior to arrival was more difficult than it needed to be. The foxtel kept on dropping out and needing rebooting. The gym and sauna were full with staff, making use of these facilities challenging. The bathroom Items needed topping up, not something you want to be bothered with when u get in the shower, they should be checked. The front of the bungalow was dirt and turned to mud in the rain. Needs some plants/ garden. People were smoking outside their bungalows which was v unpleasant. Check in was a nitemare, over 30min

Overall was ok but way too many bugs (spiders, roaches) and lizards.

Room was clean and complete. Service is perfect, the toilet is ugly lol

This is a bare minimum property. It’s very noisy when it rains at night. There was gecko on the wall inside.

The staff we excellent, main hotel a short walk, bungalows were slightly dated but we liked that! All round great!

The staff were great but the cleanliness inside the bungalows could definitely be improved. I don't have high standards by any means but when on a holiday you should be able to confidently use the supplied plates, cutlery, stove top ect and know they are clean. There were many surfaces that hadn't been wiped down in a very long time including the phone, stove top, fridge and inside drawers which made the bungalows unpleasant for me personally. Although I wanted the bungalow atmosphere rather than a large hotel I quickly regretted my decision and upgraded to Reef view which was beautiful. The staff were amazing, super helpful and friendly but I absolutely wouldn't stay at Palm bungalows again.

The staff are top notch nice and friendly. Responded to a task very promptly.

I booked a bungalow thinking it had water views and (almost) direct access to the beach and resort pool but we were up a hill with no water views and a 5 min walk to the beach (in one direction) and a 5 min to the pool (in the other direction). It wasn't a problem, just worth noting that the pictures aren't totally accurate. The hammock on the front porch was fabulous, and it was great that the bungalows are within walking distance to everything. The breakfast buffet was really good and a lovely way to start the day.