天鹅河酒店

opulent; palacial

Only one person at desk when I checked in with a line of other people waiting. Not advised to take milk when checking in. Room clean But no hot water in shower and when I advised person at desk when I checked out he seemed completely not fussed about it. Didn’t apologise

Overnight stay while in transit from Phuket - Perth- Albany. Perfect location and accommodation.

Convenient

Soft Beds and shower was fabulous

Interesting buildings, more like a resort hotel than an inner city stay which was nice. All staff were kind, engaging and helpful. I only wish there was a microwave in my room to heat things up. The restaurant experience was decent too. Otherwise, wonderful and will definitely stay again.

Room was clean, large and quiet near airport. Staff very helpful

Room was nice and spacious but whole property needs a good clean and maintenance

Great location, property is tired, wallpaper peeling off the walls, stained carpet. The bed is great though.

A handy place to stay when attending the races

Nice deck and restaurant

What an unexpected find! Just a few minutes from the airport, on the banks of the Swan River, not only is this glitzy/ornate hotel a bargain, my room was huge and came with the best hotel slipper ever (although no robe), which were totally unexpected. Clean, modern and blingy, it's an airport gem. Just watch the beer prices ($12 for a Great Northern Zero!!), and be sure to take the riverside walk if you have the time.

Room wasn’t inviting bed was only single sheeted the switch for the bed side lamp was a good meter and a half away so in the dark could find it Burger that I had for lunch was gritty with sand The last one they weren’t open for breakfast the next day due to public holiday The place didn’t look finished

Nice

Room was very clean and great facilities.

Big room, wallpaper peeling off the walls, comfortable bed, decent restaurant, very noisy air conditioner

Room was spacious and clean. Staff friendly and polite.

Yes rooms were spacious and very clean tidy. Great location. Quiet and away from things but close to areas to go during day trip and night trip. Look forward to staying there again.

Easy check in and easy parking. Big room, very modern. Overlooks the river. Very close to the airport- about 6 minutes on backroads to T3/4

The external facilities could be highly upgraded and maintained better. This includes garden and grass maintenance, cleaning of walls, carparks and common areas. Rooms could have more modern accessories including tea and coffee facilities that reflect the room cost per night. More staff on has there appeared to be minimal staff. Would note the staff that were on, were fantastic. The have a table ordering system (Me&U), wasn't functional. Area outside Riverview rooms was dirty, no seperation from adjacent rooms and overlooking a carpark that radiated heat. Overall for the price per night, some serious TLC nees to be applied to get this hotel to what it could potentially be. Also, ordered a kids parmi and adults parmi, absolutely identical. One was $15 and the other $28, underwhelming. Positives - good bed and bathroom in room was nice. Staff that were on did a great job.