埃斯特哈兹西方之星套房酒店

Room was great. Front door didn't work. Minimal breakfast.

The front sliding door was broken and had a sign indicating that it should be opened and closed manually. (Glass sliding door) The wifi was off the entire night. And around 930 pm the fire alarm went off. That continued until about 945. Then it rang again at 1030 or so. There was no communication about danger or should we evacuate. Also the toilet seat was broken and the water only ran warm. The staff was friendly enough and the sheets were clean, so that was ok. I was disappointed but in a pinch would return hoping for better results. The clean sheets and price saved it.

Room was clean and tidy,some small glitches, Sonny took care of them, He made us feel very welcome .some small repairs are on his agenda ,I’m sure next time everything will be in working order

Yes

Clean, nice big rooms comfy bed

Rooms were clean, breakfast was hot, and the staff was very accommodating.

Courteous staff. Great breakfast even included ice cream!

Nice room, convenient location, friendly staff

Front door of hotel doesn't open, keycards regularly fail to work, water is not drinkable, body wash was out in the shower, shower was weak, continental breakfast fridge was 68° Farenheit so the milk and yogurt were disgusting... I wanted to like it, but it was mostly unpleasant.

I found a pile of bed bugs in my bed. I stay in hotels lots for work and this was the first time I experienced it. Thankfully I was able to get a different room. And it was fine. Rooms smell musty and could be cleaner. Was very put off by the bed bugs!!

This is an average property, beds and pillows are not very comfortable. Glad it was only a 1 night stay. Parking Lot is rough although it appears there was equipment there to address this. Breakfast offered was not appealing at all. Coffee was terrible. Staff were very friendly but the whole place seems a little run down. Price is right for what you get.

My wife tripped on the step into the building and hurt herself. Another thing the desk person said I paid too much for the room, it would have cost less if I would have on arrival

Had to ask three times for shower curtain finally I got one from the front desk after the third time and had to install myself. Just wanted to shower after a long work day. No smoke detector in room and everything in the bathroom was nasty. Like super nasty. Brown towels nasty scum on fixtures and soap dispensers. Kitchen tap was broken and just sprayed water at your crotch not in the sink.

It's a nice and decent hotel for the environment, i luv the fact that they are considerate, the other hotels i have visited so far,they start their breakfast at 6am,but theirs is 5am because of people that going to work. So overrall its a good one for me and my family.

Bathroom could have been wiped down better

Room was clean and bed was good I’m happy there was handicap amenities

Good

Nice hotel. Breakfast could have used more options, but bring in a blue collar area, I can see why. More fresh fruit, juices, bagels, muffins. Being part of Hampton chain I would have expected more. Ive had more Breakfast options at a Best Western

Fair breakfast

This hotel is generally a good place to stay. Nothing fancy, but the rooms and the hotel are clean and tidy. I would stsy here again.