伊索斯酒店 - 牛津市

提前两个月预订并已全额付款的豪华客房，入住时酒店却提供了两间阁楼普通客房，我们发现问题后和酒店沟通，酒店却以豪华客房无空房为由加以拒绝，并且不愿退回房间差价，一口咬定提供的就是预订的豪华间。英国牛津风尚酒店完全不可信，而且完全没有解决问题的诚意。

服務人員非常親切也非常棒!雖然地理位置稍微離鬧區有段距離，但是搭乘牛津公車也相當便利，主要是在住宅區內，感覺好像自己真的是牛津人一樣^Q^ 房間空間也大，尤其設有流理台跟微波爐，也有碗盤、刀叉，下次去的話也會優先考慮風尚

I stayed in the Ethos Hotel with my girlfriend in late January 2017. The hotel is located in a quiet residential area some 10-15 mins walking distance to the Oxford City Centre. The room was clean and cosy and has everything we need. The bed was comfortable and ensured us a good night sleep. They also provided us with a high-speed Wifi. The staff were polite and helpful and showed us how to get to the Blenheim Palace. We also enjoyed some delicious pizzas and a great full-English breakfast in the restaurant On the negative side, however, I prefer a table lamp on the desk. It was a bit dark when I was using my laptop. The bathroom had a strange smell of grease or wet paint (I could not find out the source of the smell) and the extraction fan was a bit noisy. Overall, it was a great stay and I will stay in Ethos again next time when I am in Oxford.

Extend the check in hours.

Staff was great. Very helpful. Quirky little place. Clean and all necessities.

Bra frukost samt bra läge om man kommer med bil. Gångavstånd in till centrum.

Friendly welcome, good adjoining rooms very useful for family, nice breakfast in the cafe. Bath taps didn't work.

The staff were friendly, helpful and efficient.

Good service

Staff was very welcoming and they took great care of us.

Lovely hotel, great staff!

Clean, spacious and functional rooms in great location. Parking is extra and would of been helpful to know in advance where to park as street parking can get you a ticket..

Room was nice and clean with hood amenities and probably worthy of 4 star's, breakfast on the other hand

The bed sheets are stained with shoe marks and very dirty; the room has a moldy smell; there is no dedicated storage area; the service is just average. The environment is terrible, and I have suffered from dizziness and vomiting.

Yes. Very helpful.

Lovely, helpful staff Delicious breakfast and dinner Clean room Great location Comfy beds

This was a great hotel. The room and bed were huge. Everything was spotless. We travelled by public transport and the hotel was about a 20 minute walk from the station. Although the hotel is not right in the centre, it is only a few minutes from the Head of the River pub and 10 minutes from the Westgate centre. The area is beautiful and very quiet

Friendly, helpful team. Good facilities, comfy bed. Got in late and not clear how to warm room up. It did have aircon and radiators.

Very clean. Good, quiet location and easy access to the centre of Oxford. We used the park and ride at Redbridge which made it easy to get to the hotel in less than 15 minutes. We found it lacking in useful information on how to use the heating for the living area of the property, The bedroom heating was ok

Chambre propre et confortable Hôtel très bien situé